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    • Front of House / Dental Receptionist – Full Time.
    • 33 Dental | Anstey, Leicester.
    • £13.00–£15.00 per hour | Monday–Friday | Permanent.
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Job Post Details

Experienced Dental Receptionist / Front of House – Full Time - job post

33 Dental
Anstey
£13 - £15 an hour - Part-time, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £13 - £15 an hour

Job type

  • Part-time
  • Full-time

Shift and schedule

  • No weekends
  • Monday to Friday

Location

Anstey

Benefits

Pulled from the full job description

  • Free parking
  • Company pension
  • On-site parking

Full job description

Front of House / Dental Receptionist – Full Time

33 Dental | Anstey, Leicester
£13.00–£15.00 per hour | Monday–Friday | Permanent

Are you an experienced Dental Receptionist who knows how to make a front desk run brilliantly?

Do you naturally think ahead, take ownership and make patients feel genuinely looked after?

33 Dental is looking for an experienced Front of House / Dental Receptionist, with at least 3 years experience, to become a key part of our growing private dental practice in Anstey.

We don't want someone who simply answers the phone and books appointments.

We want someone who owns Front of House.

Someone who notices the diary gap before being asked. Follows up the patient who hasn't booked. Keeps the day running smoothly. Supports the clinical team. And makes every patient feel welcome from the moment they walk through the door.

⭐ IMPORTANT – Dental Experience Required

You must have at least 3 years' recent experience working specifically on reception within a busy dental practice.

Unfortunately, general reception or non-dental healthcare reception experience alone will not be suitable for this role.

About 33 Dental

33 Dental is a modern, fully private, family-run dental practice in the heart of Anstey Village, Leicester.

We're growing and continually investing in our team, our practice and the experience we provide our patients.

We're friendly and supportive, but we also have high standards.

We want someone who shares them.

What You'll Be Doing

You'll take ownership of the patient journey and day-to-day Front of House, including:

  • Welcoming patients and creating a fantastic first impression
  • Managing a busy reception desk confidently
  • Answering calls and handling patient enquiries
  • Managing clinician diaries, cancellations and appointment changes
  • Spotting and proactively filling diary gaps
  • Following up enquiries and patients who haven't booked
  • Checking patients in and out
  • Taking and processing payments
  • Managing emails and correspondence
  • Supporting recalls and appointment confirmations
  • Keeping patient records accurate and up to date
  • Communicating closely with dentists, nurses and management
  • Handling patient concerns professionally and compassionately
  • Keeping reception organised, calm and welcoming
  • Taking real ownership of Front of House

The Person We're Looking For

You'll be:

✓ Experienced – minimum 3 years' dental reception experience
✓ Proactive – you see what needs doing and get on with it
✓ Confident – on the phone, with patients and with the team
✓ Organised – you can juggle a busy diary without losing attention to detail
✓ Commercially aware – you understand the importance of enquiries, diary utilisation and patient follow-up
✓ Warm and personable – patients genuinely enjoy dealing with you
✓ Calm under pressure – busy days don't throw you
✓ Reliable – your team can depend on you
✓ Team focused – you'll help wherever needed

Experience using dental practice management software is essential. Experience with EXACT/SOE or Dentally would be a big advantage.

What We Offer

⭐ £13.00–£15.00 per hour, depending on experience
⭐ Full-time permanent position
⭐ Monday–Friday working week
⭐ Wednesday evening until 6:30pm
⭐ No routine weekend working
⭐ Company pension
⭐ Free/on-site parking
⭐ Ongoing training and development
⭐ Complimentary CPD opportunities
⭐ Modern private dental environment
⭐ Supportive, friendly team
⭐ Opportunity to grow with the practice

Before Applying...

Please only apply if you have at 3 least years' dental reception experience.

Successful applicants will be required to provide an up-to-date CV, suitable references and the appropriate pre-employment checks.

Sound like you?

We'd love to hear from you.

Apply through Indeed with your CV and a short covering note telling us why you would be a great addition to 33 Dental.

33 Dental – exceptional patient care starts at the front door.

Job Types: Full-time, Part-time, Permanent

Pay: £13.00-£15.00 per hour

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Experience:

  • Dental: 3 years (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (required)

Willingness to travel:

  • 25% (required)

Work Location: In person

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