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    • £12.71 - £12.90 per hour, depending on experience and age.
    • A mixture of shifts and hours over the week, including evenings and weekends.
    • Previous restaurant or hospitality experience is essential.
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    • Discounts: 10% off at both Heron Foods and B&M stores.
    • Wellbeing Support: 24/7 GP access for you and your family, plus free, confidential assistance.
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    • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
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Job Post Details

Front of House Team Member - job post

The Ffolkes
King's Lynn
£12.71 - £12.90 an hour - Permanent, Full-time

Job details

Pay

  • £12.71 - £12.90 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability
  • Day shift

Location

King's Lynn

Benefits

Pulled from the full job description

  • Employee discount
  • Discounted or free food
  • On-site parking

Full job description

About the role:

  • Full-time
  • £12.71 - £12.90 per hour, depending on experience and age
  • A mixture of shifts and hours over the week, including evenings and weekends
  • Must have experience of working in a Restaurant

About you:

  • Exceptional customer service is a must.
  • You can talk confidently to the customers about our products, values and history.
  • Show your passion for the brand to every customer and convey what makes us unique.
  • Deal with hiccups from time to time. Practice transparency and use effective communication to deal with curveballs.
  • Enjoy the energy and pace of a restaurant. Happy to be on your feet all day and shift through the gears when the demand dictates a little more haste.
  • Use our systems and structures to deliver A to B.

Join the Team

You’ll be part of a close-knit crew on a thumbs-up mission, creating feel-good experiences, inspiring each other, and delivering standout service with personality and pride. Expect to be part of a fast-moving, idea-sharing, good-times team. The goal? Be missed when you’re not on shift.

We’re proud of our space. It’s bold, fun, and a little unexpected, and we want people who treat it like their own. Know your products, back your teammates, and speak up when something’s not quite right. No two days are the same, and that’s exactly how we like it.

About Us

Ffolkes is part of a bigger family of brands that span hospitality, online ventures, and property development, all driven by a common purpose: to earn trust from everyone we connect with. That includes our team, guests, suppliers, and community. Our hospitality brands are powered by the Norfolk Passport, a loyalty club for locals that gives cardholders 10% off everything we do and gives us the honest feedback we actually want. Good or bad, we’re here to keep improving and raising the bar.

Why We Do What We Do

We’re here for the long haul, and we’re building something special. We want every team member to understand why we do what we do and believe in the journey. If you’re full of ideas, great energy, and a positive approach to life - you’ll fit right in.

Job Types: Full-time, Permanent

Pay: £12.71-£12.90 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • On-site parking

Ability to commute/relocate:

  • King's Lynn, Norfolk: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Hospitality: 1 year (required)

Work Location: In person

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