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Job Post Details

Assistant Maitre D
Maison Francois
34 Duke Street, London SW1Y 6DF
£17.31 an hour
Full-time
Apply now

Job details

£17.31 an hour
Referral programme, Employee mentoring programme, Employee discount, Company pension, Discounted or free food, Health & wellbeing programme, Enhanced maternity leave
Full-time
34 Duke Street, London SW1Y 6DF

Full job description

Maison francois- St James

Assistant Maître d’
Full-time

£17.31 Per Hour

About the Role:

We are looking for a confident, professional and enthusiastic Assistant Maître d’ to join our restaurant team.

The successful candidate will support the Reception Manager in overseeing daily restaurant operations, delivering exceptional guest experiences and ensuring the highest standards of service.

What we offer:

  • Referral scheme – up to £700 each new employee you refer (T&C’s apply)
  • Supplier trips to visit our supply chain and see the wonderful farms our food comes from, and the vineyards our wine is from.
  • Extra holiday day on your birthday after 2 years of service
  • £150 voucher to dine at Café/Maison François after each completed year of service
  • Staff discount 35% of the total bill (after probation period)
  • Counselling services and 24 hour in moment support
  • Family Care, support with childcare, eldercare and pet care
  • Access to the GP Surgery Web App 24/7, 365 days
  • Legal assistance helpline
  • Summer and winter staff party with fine drinks, food, games and lots of FUN!
  • Employee of Month - £50 voucher

Key Responsibilities

  • Assist the Maître d’ with managing the restaurant floor.
  • Welcome guests and ensure a warm, professional greeting.
  • Manage reservations, seating arrangements and guest requests.
  • Support and supervise front-of-house team members.
  • Maintain excellent service standards throughout service.
  • Handle guest feedback and resolve complaints professionally.
  • Ensure the restaurant is presented to the highest standards.
  • Assist with staff training and team development.

Requirements

  • Previous experience as an Leadership role on reception in a luxury restaurant
  • Excellent communication and leadership skills.
  • Knowledge of booking systems
  • A passion for hospitality and guest satisfaction.
  • Ability to work under pressure in a busy restaurant.
  • Professional appearance and positive attitude.

Pay: £17.31 per hour

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Employee mentoring programme
  • Enhanced maternity leave
  • Health & wellbeing programme
  • Referral programme

Language:

  • English (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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