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Restaurant & Bar Manager

DoubleTree by Hilton Cheltenham-Cotswolds

Great service starts with a great team.

Are you an experienced Restaurant & Bar Manager who thrives in a busy hospitality environment, loves creating memorable guest experiences and knows how to get the best out of your team?

At DoubleTree by Hilton Cheltenham-Cotswolds, we're looking for a confident, hands-on leader with a strong standalone restaurant background to drive sales, build the Herberts identity and bring fresh ideas to our food and beverage operation.

We're particularly keen to hear from candidates with experience of running standalone restaurants, who understand what it takes to build a loyal local following and make a restaurant a destination in its own right.

About the Role

As our Restaurant & Bar Manager, you'll take ownership of the day-to-day operation of our Restaurant, Bar, Breakfast Service and Room Service, ensuring everything runs smoothly whilst delivering consistently high standards of service.

You'll be a visible and approachable leader who enjoys being on the floor, supporting your team, setting clear expectations and creating an environment where everyone takes pride in what they do.

Reporting to the Deputy General Manager, you'll have the opportunity to make a real impact, bringing fresh ideas, developing your team and helping to shape the future of our food and beverage operation. A key focus will be growing sales and establishing Herberts as a restaurant and bar with its own distinct identity – one that guests staying with us and people in the local area choose to visit.

What You'll Be Doing

· Leading, motivating and developing the Restaurant & Bar team to deliver exceptional guest experiences.

· Overseeing the daily operation of our Restaurant, Bar, Breakfast Service and Room Service.

· Setting clear service standards and ensuring they are consistently delivered.

· Coaching and supporting Team Members and supervisors, building a positive, engaged and accountable team.

· Managing departmental performance, including rotas, payroll, productivity, stock control and profitability.

· Driving sales and revenue growth, identifying commercial opportunities and introducing ideas to enhance our food and beverage offering.

· Developing and promoting the Herberts identity, raising its profile with hotel guests and the local community through events, promotions, social media and local partnerships.

· Monitoring guest feedback, resolving concerns and continually looking for ways to improve the guest experience.

· Ensuring food safety, allergen management, licensing and health and safety procedures are consistently followed.

· Working closely with the Deputy General Manager and wider hotel management team to support the success of the business.

What We're Looking For

We're looking for someone who leads from the front, takes ownership and genuinely enjoys developing people.

You'll bring:

· Proven management experience within a busy, quality standalone restaurant or restaurant and bar operation.

· A track record of growing sales and building a restaurant's reputation and customer base within its local area.

· Strong leadership skills, with experience of building, motivating and developing successful teams.

· A genuine passion for food, drink and delivering memorable guest experiences.

· Good commercial awareness, including experience of managing payroll, stock, costs and profitability.

· A track record of maintaining high service standards and driving operational improvements.

· A proactive, organised and solutions-focused approach, with the confidence to make decisions and take ownership.

· Excellent communication skills and the ability to build positive working relationships.

· A sound understanding of food safety, allergen management and operational compliance.

Why You'll Love Working With Us

As part of the DoubleTree by Hilton Cheltenham-Cotswolds team, you'll enjoy a range of fantastic benefits, including:

• Discounted hotel stays across Hilton hotels worldwide and Michels & Taylor properties.
• 50% discount on food and drink.
• Complimentary use of our Health Club facilities.
• Discounts on spa treatments.
• HSF Health Plan.
• Perkbox employee discounts and rewards.
• Team recognition and reward programmes.
• Training, development and career progression opportunities.
• Meals provided whilst on duty.
• Free on-site parking.

Ready to Join Us?

If you're a passionate hospitality leader who's ready to take ownership of Herberts, grow its sales and make it a name people know locally, we'd love to hear from you!

Click Apply to start your journey with DoubleTree by Hilton Cheltenham-Cotswolds.

You must have the right to work in the UK to be considered for this position.

Please note that this vacancy may close earlier than advertised if sufficient applications are received.

Pay: £33,660.00 per year

Benefits:

• Discounted or free food
• Employee assistance programme
• Employee discount
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Sick pay
• Store discount

Work Location: In person