Restaurant Manager jobs in Dagenham RM9

Restaurant Manager
Sunborn London Yacht Hotel
Full-Time | 45 Hours per Week
Salary: £33,766.20 per annum + Generous Service Charge

Are you a passionate hospitality professional with a talent for leading teams and creating exceptional guest experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, Sunborn London Yacht Hotel is looking for an enthusiastic and experienced Restaurant Manager to lead our Food & Beverage team.

Join a unique luxury floating hotel and play a key role in delivering outstanding service while inspiring and developing a dedicated team.

About Us

Sunborn London Yacht Hotel is a spectacular 108-metre floating hotel located at Royal Victoria Dock, directly opposite the ExCeL London Exhibition Centre. The Yacht features 138 spacious guest rooms with bespoke furnishings, an elegant restaurant, a stylish lounge bar, and versatile event spaces with stunning views of Canary Wharf.

Job Overview

As Restaurant Manager, you will be responsible for the day-to-day operation of our restaurant, ensuring exceptional guest satisfaction, strong team performance, and high operational standards. You will lead by example, motivate your team, manage service delivery, and drive revenue opportunities while maintaining a warm and welcoming atmosphere for guests.

This position is primarily based on afternoon and evening shifts, usually finishing at 23:30. Shift patterns may vary according to business needs.

Key Information

• Full-time permanent position
• 45 hours per week
• Primarily afternoon and evening shifts until 23:30
• Flexibility required to meet operational requirements
• Salary: £33,766.20 per annum
• Generous service charge in addition to salary

Key Responsibilities

• Lead and manage the daily restaurant operation, ensuring seamless service delivery.
• Deliver exceptional guest experiences and promptly resolve guest concerns.
• Train, coach, motivate, and develop team members to achieve high performance standards.
• Ensure compliance with food safety, health and safety, and licensing regulations.
• Monitor staffing levels and assist with rota planning to meet business demands.
• Drive sales and maximise revenue opportunities through excellent service and upselling initiatives.
• Maintain high standards of cleanliness, presentation, and operational efficiency.
• Conduct team briefings and communicate business objectives effectively.
• Manage stock control, ordering, and cost management within departmental budgets.
• Work closely with the wider Food & Beverage and Hotel Management teams to achieve business goals.

What We're Looking For

• Previous experience as a Restaurant Manager or Assistant Restaurant Manager within a hotel, restaurant, or hospitality environment.
• Strong leadership and people management skills.
• Passion for delivering outstanding customer service.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure while maintaining attention to detail.
• Good understanding of food safety and health & safety regulations.
• Financial awareness with experience managing costs and driving revenue.
• Flexible approach to working hours, including evenings, weekends, and public holidays.
• Personal Licence and Food Safety qualifications would be advantageous but are not essential.

What We Offer

• Meals on duty
• Dry cleaning services
• Company pension scheme
• Employee Assistance Programme
• Employee of the Month Award
• Internal transfer and promotion opportunities
• Career development and training support
• Employee discounts on Food & Beverage services
• Preferential room rates for yourself and family
• Cross-training opportunities
• Generous service charge
• A unique and exciting working environment aboard London's only luxury yacht hotel

Eligibility

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must have the legal right to live and work in the UK. Candidates will be required to provide documented evidence of their eligibility to work, including a valid Right to Work (RTW) share code where applicable, as part of the recruitment process.

Ready to take the next step in your hospitality career?

We look forward to welcoming a passionate and dedicated Restaurant Manager to the Sunborn London team. Apply today and become part of an unforgettable guest experience.

Pay: £33,766.20 per year

Ability to commute/relocate:

• London E16 1AL: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Restaurant management: 2 years (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person