Restaurant Manager jobs in Emley

We are looking for a confident, motivated and reliable Assistant Manager to support the management team in the day-to-day running of a busy bar and kitchen.

The Assistant Manager will play a key role in leading the team, maintaining high standards of customer service, supporting staff and ensuring the venue operates efficiently throughout every shift.

The ideal candidate will be organised, hands-on and confident making decisions in a fast-paced hospitality environment.

Key ResponsibilitiesTeam Management

• Support the Manager with the day-to-day running of the venue.
• Lead and motivate the team during busy services.
• Delegate tasks effectively and ensure all team members understand their responsibilities.
• Support with staff training, onboarding and development.
• Monitor staff performance and provide feedback where required.
• Ensure staff follow company policies, procedures and expected standards.
• Assist with managing staff attendance, punctuality and conduct.
• Lead the team when the Manager is not on site.
• Support with rotas and staffing requirements when required.

Customer Service

• Ensure customers receive a friendly, professional and consistent level of service.
• Deal confidently with customer queries, complaints and difficult situations.
• Resolve issues quickly and professionally, escalating to senior management where necessary.
• Ensure the venue maintains a welcoming and professional atmosphere.
• Monitor table service, food service and bar service throughout the shift.

Bar & Kitchen Operations

• Oversee the smooth running of service across the bar, kitchen and front of house.
• Ensure food and drinks are being served efficiently and to company standards.
• Monitor ticket times and communicate with the kitchen and bar teams during busy periods.
• Ensure menus, promotions and special offers are being correctly communicated to customers and staff.
• Support with stock checks, stock rotation and delivery checks.
• Monitor wastage and report any issues to management.
• Ensure the venue is clean, organised and presented to a high standard.
• Carry out regular checks of the toilets, customer areas, bar and kitchen/front of house areas.
• Ensure health & safety, food safety and licensing procedures are followed.

Opening & Closing

• Complete opening and closing procedures as required.
• Ensure the venue is fully prepared before service.
• Complete end-of-shift checks and ensure the venue is left clean, secure and ready for the following day.
• Support with cashing up, banking and end-of-day procedures where required.

Events & Busy Periods

• Assist with the smooth running of private functions, parties and ticketed events.
• Help organise staff and service requirements for events.
• Ensure the team are briefed before busy shifts and events.
• Take responsibility for the venue during designated events or shifts when required.

The Ideal Candidate

• Previous experience in a supervisory or management role within hospitality.
• Confident leading a team in a busy environment.
• Excellent communication and customer service skills.
• Organised and able to prioritise tasks.
• Calm and professional under pressure.
• Reliable, punctual and flexible.
• Confident dealing with staff and customer issues.
• Strong attention to detail.
• Able to work evenings, weekends and busy event periods.
• A hands-on approach and willing to get involved in all areas of the business.
• Good knowledge of food, drinks and hospitality operations.
• Professional appearance and attitude.

Key Expectations

The Assistant Manager is expected to lead by example and set the standard for the rest of the team.

You will be expected to:

• Maintain high standards at all times.
• Be proactive rather than waiting to be asked.
• Support and motivate the team.
• Communicate effectively with Managers and staff.
• Take ownership of problems and find practical solutions.
• Ensure company standards and procedures are followed.
• Put the customer experience first.
• Be flexible and willing to support all areas of the business when required.

The Assistant Manager is a key member of the management team and will be expected to take responsibility for the smooth running of the venue when the Manager is unavailable.

Pay: £27,000.00-£35,000.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site parking
• Pay rise

Ability to commute/relocate:

• Huddersfield HD8: reliably commute or plan to relocate before starting work (required)

Experience:

• Management: 2 years (required)

Work Location: In person