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Restaurant Reception Manager jobs in London

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    • ✨ Team Perks: Enjoy 30% staff discounts across all Wingmans restaurants.
    • ✨ Top Pay: Competitive hourly rate PLUS a share of service charge.
    • Experience with restaurant booking systems would be beneficial.
    • 50% off food in our restaurants for you and your loved ones.
    • Inform reception of incoming external visitors where required and assisting them with check-in (via tablet).
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    • Implement and manage training for FOH roles in our restaurant.
    • Provide training support to the restaurants for new team members.
    • Supervise and mentor reception staff,providing guidance to maintain a positive work environment.
    • 30% Dining discount across our Caprice restaurants (excluding…
    • Experience overseeing restaurant or food service operations.
    • Experience managing customer service, restaurant or front-of-house teams.
    • 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
    • Colleague restaurant, interfaith prayer room and wellness room.
    • The Duty Manager provides the necessary guidance and leadership for managing the daily Front Office operations and delivering on this promise to our guests.
    • 50% food discounts in our restaurants.
    • Mercure & ibis London Earls Court and Barnaby’s Restaurant & Bar provide guests with a warm welcome, spacious and…
    • 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890.
    • Support the reception team when necessary with check in and check out.
    • GUEST EXPERIENCE & BRAND STANDARDS.
    • Act as a brand ambassador for Paris Society, promoting a positive image internally and externally.
    • Introduce creative and tasteful ideas for lobby and reception seasonal décor, enhancing ambience, elegance, and a sense of occasion.
    • Deliver a seamless and efficient reception experience, including check‑in, check‑out, and audit procedures, as required.
    • Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives.
    • Optimise room occupancy at the best available rates…

Job Post Details

Front of House Manager - job post

Wingmans Soho
3.0 out of 5 stars
London W1D
£32,500 - £47,000 a year - Full-time

Job details

Pay

  • £32,500 - £47,000 a year

Job type

  • Full-time

Location

London W1D

Benefits

Pulled from the full job description

  • Employee discount
  • Discounted or free food

Full job description

Join Wingmans Soho as a Front of House Manager (Supervisor)!
Starting at £32,500/annum + service charge – earn up to £47K+/annum!

Wingmans isn’t just a restaurant – it’s a destination. Renowned for our award-winning menu, buzzing atmosphere, and unforgettable dining experiences, we bring people together over great food, good vibes, and seriously saucy times!


At Wingmans, you’re not just joining a team – you’re becoming part of a family that values passion, creativity, and excellence.
Here’s what we offer:
✨ Top Pay: Competitive hourly rate PLUS a share of service charge.
✨ Flex Your Cash: Access up to 50% of your earnings before payday with Wagestream.*
✨ Team Perks: Enjoy 30% staff discounts across all Wingmans restaurants.
✨ Career Growth: Clear pathways for development and progression within our growing group.
✨ Leadership Development: Work alongside an exceptional management team and grow your leadership skills.
✨ Free Meals: Delicious food on the house during your shift.
✨ Supportive Team: A dynamic, close-knit team that values collaboration and fun.

What We’re Looking For:
  • Proven experience as a Front of House Manager or in a similar leadership role (2+ years preferred).
  • A passion for exceptional service and creating memorable guest experiences.
  • Strong leadership skills with the ability to motivate and manage a team effectively.
  • Organised and detail-oriented, with a focus on maintaining high operational standards.
  • Proficient in managing reservations, floor plans, and service flow during busy shifts.
  • Knowledge of health and safety and food hygiene regulations.
  • Excellent communication skills, with the ability to handle guest feedback and resolve issues with ease.
What You’ll Do:
  • Lead and manage the front-of-house team to deliver exceptional service and create a welcoming atmosphere.
  • Ensure the smooth running of daily operations, from guest seating to service flow.
  • Take ownership of staff training, scheduling, and development, fostering a culture of growth and excellence.
  • Monitor and manage guest satisfaction, resolving issues promptly and professionally.
  • Collaborate with the management team to ensure consistency in quality and service standards.
  • Maintain compliance with all health, safety, and operational policies.
Why Choose Us?

At Wingmans, we’re all about creating extraordinary moments – not just for our guests, but for our team too. From Wing Wednesdays to Bottomless Brunches and celebrating milestones, we know how to make work both rewarding and fun. If you’re ready to take your career to the next level in a fast-growing, exciting environment, Wingmans is where you belong.

Get Your Wings with Wingmans!
Ready to lead a team and make every shift unforgettable? Apply now and take your place in the Wingmans family as we continue to serve up good vibes and great food!

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