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Job Post Details

Receptionist - job post

Loch Lomond Arms Hotel
Luss
£13.21 an hour - Part-time, Full-time

Job details

Pay

  • £13.21 an hour

Job type

  • Part-time
  • Full-time

Location

Luss

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Store discount
  • Company pension
  • Discounted or free food
  • On-site parking

Full job description

Luss Estates has been home to Clan Colquhoun since the 13th century-one of Scotland’s oldest and most storied families. The hotel is in the conservation village of Luss on Loch Lomond and forms part of the 45,000-acre estate operated by the Colquhoun family. The hotel is going through an extensive renovation and will relaunch this summer as a five-star luxury Coaching Inn with event space creating a new way to enjoy the wild beauty of one of Scotland’s iconic destinations. The relaunch is part of Luss Estates development of its wider visitor offering around the village and loch and the hotel will offer guests many unique experiences as part of their stay.

The hotel respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.

We are recruiting Receptionist at this luxury 5-star Coaching Inn

Your key responsibilities

Are you passionate about customer service and ready to join a five-star luxury service team? This is key role as you will be the first point of contact for our guests. You will be eager to learn, adaptable, and present a warm first impression while maintaining discreet, high standards of service. With support for your professional growth, your dedication and commitment will make you an integral part of the Loch Lomond Arms family.

As a valued member of the Loch Lomond Arms family, you will:

Tailor your approach to achieve high quality results and exceed expectations

Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction

Take ownership of your role, performing with excellence in line with departmental standards

Who we are looking for

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotel and guests.

We are looking for team members who bring

A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.

A positive attitude and a willingness to learn and grow.

Enthusiasm and a strong work ethic.

The ability to work in a fast-paced environment and handling multiple tasks

The ability to create personalised, memorable experiences and build lasting relationships with our guests and team members.

Independence while collaborating effectively within teams and across departments.

A commitment to maintaining high standards of hygiene, health and safety.

What we offer

A competitive hourly rate

An equal share of staff tips

Company pension

Meals on duty

Staff discount across our businesses

Free parking

Learning and development opportunities

Ready to take the next step?

Apply now to become a valued part of the Loch Lomond Arms team, a great place to work with a sense of family culture everywhere.

Job Types: Full-time, Part-time

Pay: £13.21 per hour

Benefits:

  • Discounted or free food
  • On-site parking
  • Store discount

Experience:

  • Hotel & Accommodations Guest Services Staff: 1 year (preferred)

Work Location: In person

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