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    • Early finish times, with the restaurant closing at 4pm.
    • Keep looking for ways to make our restaurant life-changing!
    • Driving daily sales and profit.
    • General manager: 2 years (required).
    • Proven management experience within the hospitality - high end restaurants , minimum 2 year experience.
    • Maintain exceptional standards of cleanliness, presentation, and organisation throughout the restaurant.
    • Manage reservations and table planning to maximise both…
    • In this pivotal role, you’ll ensure every accommodation type delivers an outstanding guest experience, helping us create a welcoming and memorable stay for all.
    • YHA The Sill at Hadrians Wall, Military Road, Bardon Mill, Northumberland, NE47 7AN.
    • Some of the UK's most important archaeological sites are on our doorstep,…
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    • Lead the floor with confidence during busy breakfast, lunch, and dinner services, ensuring the brasserie runs smoothly and guests feel genuinely welcomed.
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    • YHA Treyarnon Bay, Treyarnon Bay, Padstow, Cornwall, PL28 8JR.
    • Full time, 42.5 hours per week.
    • £31,101 - £34,875 per annum.
    • Free YHA Membership each year.
    • Oversee table plans, reservations and service readiness.
    • Coordinate communication between restaurant, kitchen and bar teams.
    • Free meals while on duty.
    • Coordinate daily restaurant activities such as reservations, seating arrangements, and order flow to optimize customer experience.
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    • YHA Treyarnon Bay, Treyarnon Bay, Padstow, Cornwall, PL28 8JR.
    • Minimum 25 hours per week.
    • YHA Treyarnon Bay are looking for a hands-on and motivated Deputy…
    • Managing all activities of the restaurant.
    • Manages all restaurant service staff and supervisors.
    • Ensures readiness and compliance in case of last minute changes…
    • Proven management experience within the food service or hospitality industry, preferably in a restaurant setting.
    • Experience managing a large or high-volume restaurant operation.
    • The opportunity to manage and shape a substantial, established restaurant.
  • View similar jobs with this employer
    • You'll be hands-on, visible, and trusted to make things happen — coaching your team in the moment, solving problems on the spot, and making sure every guest…
    • Running restaurant and bar services.
    • Managing reservations and guest enquiries.
    • Understands the standards expected within a quality independent restaurant.

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Job Post Details

General Manager, with sociable hours & private healthcare - £40k+ - job post

Utter Waffle
London SE24 0NG
From £40,000 a year - Permanent, Full-time

Job details

Pay

  • From £40,000 a year

Job type

  • Permanent
  • Full-time

Location

London SE24 0NG

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Discounted or free food
  • Private medical insurance
  • Discounted gym membership
  • Company events

Full job description

Our popular brunch restaurant is looking for a new general manager to join the family! You’ll be taking over from our current GM, and be continuing and building on her hard work in the quest to be the best brunch venue in London! It’s a fantastic time to join the brand, with big growth plans in the pipeline, we want you to join us on the journey.

Having featured on Sunday Brunch & ITV News, and winning 4 British Street Food Awards, here at Utter Waffle we work with fresh, local produce to create and serve our fun and innovative menu.

We’re obsessed with customer service, and our online reviews show it. Every time a customer walks in to Utter Waffle, we aim to create wow-factor in every element of their time with us, from first impression, to service style, food and even their departure. We hate to brag, but we’re allergy-experts. Utter Waffle is co-owned by a coeliac, and we pride ourselves on being the go-to venue for coeliacs, vegetarians, vegans and anyone suffering from any of the 14 main allergens.

Our restaurant is busy, but you’ll benefit from very few late nights, and regular weekend days off. Whilst our busy restaurant is our baby, we also have a vintage food truck, Reggie, who ventures around London at corporate and private events, as well as festivals, which you might be asked to support us on too.

Ideally you’ll have 5 years experience in hospitality, and at least 3 years in a management position. You’ll need to be as obsessed with customer service as we are, and be an ambassador for our awesome brand.

As general manager, you will be leading our FOH team in the following areas:

  • Managing reservations via Opentable
  • Running service, allocating sections
  • Ensuring Utter Waffle service standards up upheld
  • Training new staff and and ensuring the knowledge of our allergen system is in place, keeping customers and staff safe.
  • Working with the head chef to process FOH ordering and stock control. Ensuring the correct levels of stock, meeting demand but avoiding wastage.
  • Monthly stock take.
  • Driving daily sales and profit.
  • Creating the rota, managing holiday requests.
  • Submitting payroll to our finance team.
  • Reporting and analysing on finances and P&L
  • Keep looking for ways to make our restaurant life-changing!
  • Upkeep of our due-diligence system, fridge temperatures, food labelling etc.
  • Initial management of complaints, enforcing the complaints procedure.
  • Communicating with the owners any maintenance that needs undertaking at the venue.
  • Opening and/or closing the restaurant, locking up and arming/disarming the alarm.

You’ll benefit from:

  • Early finish times, with the restaurant closing at 4pm
  • 2 days off per week
  • Tips & service charge
  • Private Healthcare
  • Discounted Gym membership
  • Regular team socials
  • Free meals on shift
  • Birthday’s off guaranteed
  • Staff discount
  • Being an early part of a fast growing, and ambitious team - with huge amounts of opportunity in the near future.

Job Types: Permanent, Full-time

Pay: From £40,000.00 per year

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount
  • Sick pay

Work Location: In person

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