Restaurant Review jobs

Hand Picked Hotels

Night Porter – Stanbrook Abbey Hotel
Location: Worcester, Worcestershire, WR2 4UA
Salary: Starting at £14.00 per hour + service charge + excellent colleague benefits
Job Type: Part-time | Permanent | 4 nights out of 7

Come and join our Team...

We are currently seeking an enthusiastic Night Porter at Stanbrook Abbey Hotel, part of Hand Picked Hotels.

Set within the majestic surroundings of a former Benedictine monastery, Stanbrook Abbey Hotel is a one-of-a-kind luxury retreat where history, elegance, and outstanding customer service come together. With 70 individually designed bedrooms, a fine dining restaurant, inspiring event spaces, and beautifully landscaped grounds, we offer guests an unforgettable experience steeped in charm and tranquillity.

We’re proud to be part of a team that delivers outstanding hospitality with warmth, care, and attention to detail. Whether it’s welcoming guests to a romantic weekend away, hosting a dream wedding, or creating exceptional dining moments, we strive to make every experience extraordinary.

We’re looking for passionate, dedicated individuals who take pride in their work and want to be part of something truly special.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Stanbrook Abbey Hotel offers an inspiring place to grow your career.

What will the role involve?

Step into a role where every night brings something new. As one of our Night Porters, you’ll be at the heart of creating memorable guest experiences, whether you’re crafting the perfect late-night drink at the bar, delivering room service with a smile, manning the reception desk, or setting the scene for the next day’s events. No two shifts are the same, and your energy and attention to detail will make all the difference.

You’ll also take ownership of the overnight operation, confidently running the night audit and ensuring everything is balanced and ready for the day ahead. Alongside this, you’ll play a key part in keeping our hotel running smoothly, maintaining a safe, welcoming, and secure environment for both guests and colleagues.

Collaboration is essential, and you’ll build strong connections with your team, keeping communication flowing across shifts so everything runs effortlessly.

Above all, this is your chance to be part of a supportive, passionate team where you can truly enjoy what you do.

This is a part-time role working 4 nights out of 7 including weekends on a rota basis, 32 hours per week, which may vary depending on business. Shift timings are 22:30pm - 07:00am with the flexibility to work between 20:30pm - 09:00am

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £14.00 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• Live in accommodation available at a weekly charge of £77.70, inclusive of meals.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Apply Today

If you're an experienced Night Porter looking to work in a luxury hotel, take the next step in your career with Stanbrook Abbey Hotel and apply now.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.