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General Manager - Iconic Kensal Rise Gastropub

About The Island & Inda Pubs:

Join the vibrant team at The Island, a beloved, high-reputation gastropub nestled in the heart of Kensal Rise. Part of the expanding Inda Pubs family (10 locations and growing!), The Island boasts a charming atmosphere and a stellar reputation for exceptional fresh food, curated wine & cocktail selections, and unparalleled hospitality. We pride ourselves on creating a welcoming environment for both our guests and our team.

Your Opportunity:

We're seeking a dynamic and experienced General Manager to lead The Island to new heights. You'll be the driving force behind our success, responsible for the day-to-day operations and strategic growth of this thriving pub. This is a chance to make your mark, build upon a strong foundation, and elevate The Island to become the premier destination in Kensal Rise.

What You'll Do:

• Strategic Leadership: Develop and implement a clear business strategy to maximise turnover, profitability, and customer satisfaction.
• Team Development: Inspire, mentor, and motivate your team to deliver exceptional service and achieve their full potential.
• Operational Excellence: Ensure smooth and efficient daily operations, including financial management (P&L, stock control), maintenance, and compliance (licensing, health & safety).
• Guest Experience: Cultivate a welcoming and memorable atmosphere, exceeding guest expectations and building lasting relationships.
• Sales & Marketing: Drive sales through creative events, targeted marketing initiatives, and a deep understanding of our customer base.
• Financial Management: Analyse financial data, report to senior management, and optimise performance across all areas.
• Quality Control: Maintain the highest standards for food and beverage quality, ensuring consistent excellence.
• Event Management: Oversee bookings, events, and customer relations with meticulous attention to detail.
• HR & Compliance: Manage HR processes, disciplinary actions, and ensure full compliance with all regulations.

What We Offer:

• Competitive Salary: £60,000 - £65,000 per year.
• Performance-Based Bonus: Achievable bonus scheme recognising your contributions.
• Share of Tips: Fair distribution of gratuities.
• Career Growth: Opportunities for advancement within our expanding company.
• Autonomy & Influence: Play a key role in site-level decision-making.
• Weekly Pay: Consistent and reliable income.
• Comprehensive Benefits: Pension scheme, 28 days holiday, free meals, and group-wide discounts.
• Support & Development: Ongoing training and resources to help you succeed.

Who You Are:

• Proven Leader: Extensive experience as a General Manager in a high-volume restaurant or gastropub with a focus on fresh, quality food.
• People-Centric: A passion for developing and motivating teams, creating a positive and engaging work environment.
• Strategic Thinker: Ability to develop and implement effective business strategies.
• Customer-Focused: A genuine commitment to providing exceptional guest experiences.
• Dynamic & Energetic: A positive and enthusiastic personality, with a knack for creating a vibrant atmosphere.
• Financial Acumen: Strong understanding of P&L management and financial reporting.
• Hands-On & Proactive: A natural problem-solver with a "can-do" attitude.
• Excellent Communicator: Strong interpersonal and communication skills.

Ready to Join Our Team?

If you're a passionate and experienced General Manager looking for a rewarding challenge in a fantastic location, we want to hear from you! Apply now and tell us why you're the perfect fit for The Island.

Job Types: Full-time, Permanent

Job Type: Full-time

Pay: £60,000.00-£65,000.00 per year

Benefits:

• Company events
• Discounted or free food
• Employee discount
• Referral programme

Experience:

• Management: 3 years (required)

Work Location: In person