Restaurant Service Charge jobs in London

At InterContinental London Park Lane, we are currently looking for Assistant Restaurant Manager to join our team in Theo Randall’s award-winning Cucina Italiana, with an immediate start!

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

At InterContinental London Park Lane, we don't just serve exceptional food – we create unforgettable dining experiences. Our restaurant is a place where impeccable service, culinary excellence and genuine hospitality come together.

We're looking for an experienced Assistant Restaurant Manager to join our team. This is an exciting opportunity for a passionate hospitality professional to support the leadership of one of London's premier dining destinations, delivering personalised service that exceeds expectations while inspiring and developing a talented team.

What you'll be doing

As Assistant Restaurant Manager, you'll work closely with the Restaurant Manager to ensure every service is delivered flawlessly, creating memorable moments for every guest.

You will:

• Lead by example, delivering exceptional luxury service throughout every shift.
• Support the day-to-day operation of our fine dining restaurant, ensuring smooth and efficient service.
• Inspire, coach and develop the restaurant team, creating a culture of excellence, accountability and teamwork.
• Build genuine relationships with guests, recognising preferences and creating personalised dining experiences.
• Collaborate closely with the Chef Theo Randall, the culinary team and wider hotel colleagues to deliver seamless service.
• Maintain the highest standards of presentation, cleanliness and attention to detail.
• Support labour management, stock control, scheduling and cost efficiencies.
• Drive revenue through exceptional product knowledge, wine recommendations and premium upselling.
• Ensure full compliance with food safety, health & safety and luxury brand standards.
• Take ownership of the restaurant in the absence of the Restaurant Manager.

What we're looking for

• You'll be passionate about luxury hospitality and thrive in a fast-paced fine dining environment.

You'll ideally have:

• A minimum of 3–5 years' experience within luxury or fine dining restaurants.
• At least 2 years' experience in a supervisory or Assistant Restaurant Manager position.
• Previous experience within a five-star hotel or internationally recognised luxury hospitality brand.
• Outstanding leadership and people development skills.
• A strong understanding of fine dining etiquette and luxury service standards.
• Excellent communication, organisation and problem-solving abilities.
• Commercial awareness with experience managing costs, labour and revenue performance.
• Food Safety certification (essential).
• WSET or equivalent wine qualification (desirable).
• Knowledge of Italian food and language (desirable).

If you're an inspiring hospitality leader with a passion for fine dining and delivering unforgettable guest experiences, we'd love to hear from you.

We are part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies, with a portfolio of 21 brands worldwide - which means global opportunities! Our Assistant Restaurant Manager enjoys a range of benefits including:

• 38,616.76 per annum plus service charge, paid overtime, and other great IHG perks!
• 31 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• We provide every employee company sick pay and life insurance.
• Free meals on duty
• Professional career development with our IHG Leadership programs
• Amazing discounts for our hotels and restaurants around the world
• 50% discount in our F&B outlets
• Discounts from over 15,000 stores – all the way from retail to cinema
• Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few!
• Most importantly, we’ll help you grow and develop you as an individual and inspire incredible.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

IHG has been recognised as a ‘Best Employer 2025’ in the UK by Mercer.

Apply today and take the next step in your career with InterContinental London Park Lane.

As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process. Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Who we are

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Pay: £38,616.76 per year

Benefits:

• Discounted or free food
• Employee discount
• Referral programme
• Sick pay
• Store discount

Work Location: In person