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Restaurant Supervisor jobs in Lilleshall

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    • You will be responsible for delivering high-quality service, optimizing guest satisfaction, and upselling across all Food & Beverage outlets, including…
    • Up to £13 per hour (That's approx.
    • £2,800 per month or £33,700 per year).
    • Shared Service charge that works out on average to £3000 pa.
    • Maintain cleanliness and organisation within the restaurant and bar areas.
    • Supervise and coordinate the daily activities of restaurant and bar staff to ensure…
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    • The Food and Beverage Supervisor plays a key role in delivering exceptional dining experiences, leading the team with energy, precision, and genuine care.
    • Own labour, cost control, and overall restaurant performance.
    • Maintain a safe, clean, compliant restaurant with a 5‑star Food Hygiene rating.
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    • Previous experience working on a restaurant pass is essential.
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    • Significant staff discount rates when staying at one of our 60 hotels in the UK.
    • 50% discount off food and drink if staying at one of our hotels.
    • We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee…
    • 37.5 Hours a Week / Monday to Friday with some weekend and late shifts.
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    • Maintains the restaurant standard in both safety and security.
    • Must be able to work any area of the restaurant when needed and to operate a computerised Point…
    • Conduct pre-service briefings with restaurant and counter staff to communicate key allergen information, portion sizes, and service expectations.
    • Have exceptional knowledge of restaurant and bar operations.
    • Have previous experience in a supervisory role within restaurants or hospitality industry.

Job Post Details

Guest Service Team Leader Food & Beverage - job post

Park House Hotel
3.3 out of 5 stars
Shifnal TF11 9BA
£30,000 a year - Full-time

Job details

Pay

  • £30,000 a year

Job type

  • Full-time

Location

Shifnal TF11 9BA

Benefits

Pulled from the full job description

  • Employee assistance programme
  • Discounted or free food

Full job description

Guest Service Team Leader Food & Beverage

Park House Hotel, Shifnal

Set on the edge of the market town of Shifnal.

The Role of Guest Service Team Leader - Food & Beverage

The Guest Service Team Leader - Food & Beverage will be responsible for supporting the Food & Beverage Manager in leading the team to ensure a memorable experience from every interaction whether at breakfast, lunch, dinner or function. You will ensure that there is a warm welcome into any of the areas that our guests are in and that a memorable experience is created through genuine hospitality and interaction. Fantastic organisation and communication are key to deliver an exceptional event experience for our guests.

A key aspect of the role is to forge a great rapport with guests from initial contact and ensure the team also do this, strong working relationships with all departments to ensure great service delivery & effectively maximise revenue when there is opportunity.

The Guest Service Team Leader - Food & Beverage will ensure that they are fully aware of all business in the hotel on a day to day basis and that they and their team are prepared for the day, shift or event.

The role of Guest Service Team Leader - Food & Beverage will report to the Food & Beverage Manager, this is an opportunity for an aspiring & passionate Guest Service Assistant that is ready to take the next step in their career.

This role is ideal for someone who has strong Food & Beverage Experience and customer care skills with great communication and time management.

Job Overview:

As Guest Service Team Leader – Food & Beverage you will ensure all aspects of our hotel's Food & Beverage operations are carried out effectively on a day-to-day basis. You will be responsible for delivering high-quality service, optimizing guest satisfaction, and upselling across all Food & Beverage outlets, including restaurants, bars, room service, and banquet facilities.

Experience & Qualifications

  • Proven experience as a Food & Beverage Supervisor or similar role in a hotel setting.
  • Strong leadership and team management skills.
  • Excellent knowledge of food and beverage trends.
  • Ability to deliver outstanding guest experiences and handle high-pressure environments.

Benefits

  • £30 BB per night colleague rate
  • £60 BB per night for Friends and Family rate
  • Celebration of milestone employment anniversaries
  • 50% off Food & Beverage in our hotels
  • Meals on duty provided
  • Access to Hospitality Rewards
  • Offerings from retail and dining discounts
  • Employee Assistance Programme and same day on-line GP appointments
  • Quarterly Shining Star recognition
  • Annual colleague celebrations

Guest Service Team Leader Food & Beverage

Full Time

40 Hours

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