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Restaurant jobs in Barnet EN4

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    • Support and coach the team to ensure they reach their potential in both the shop and kitchen.
    • Support the training pathways to ensure training happens on time.
    • Moritz, with the prestigious addition of Langosteria at the historic Raffles Hotel London at The OWO in the heart of Whitehall, London.
    • Prepare food and support customers in a busy food-service setting, balancing careful kitchen work with friendly, attentive service.
    • Hosting our customers and creating memorable experiences.
    • Assisting with customer enquiries for the fishmonger during the day.
    • Cashing up and daily reporting.
    • Welcome guests, understand their needs and oversee serving throughout their visit, ensuring clear communication and attentive guest services.
    • Comfortable supporting both day-to-day restaurant service and bespoke event execution.
    • Reporting to the Head Chef,you will act as a dependable second-in-command…
    • Prepare hot section dishes following Big Mamma recipes and standards.
    • Work alongside the Chef de Partie, supporting prep, service, and training of new chefs.
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    • Run the Hot Section during prep and service.
    • Prepare dishes from scratch, following our recipes and standards.
    • Support and train new team members.
    • Support the Pastry Chef and team in the preparation and presentation of desserts according to company standards.
    • Job Types: Full-time, Permanent.
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    • Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States.
    • 28 paid Holidays a year**.
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    • See the big picture: use data, performance trends and commercial insight to drive sales, grow profitability and keep your restaurant performing at its best.
    • Experience using restaurant reservation and table-management systems.
    • Strong Front of House experience in a quality restaurant, premium hospitality…
    • Previous experience as a Pizza Sous Chef or Senior Pizza Chef in a high-volume restaurant setting.
    • As a Pizza Sous Chef at Alley Cat's Pizza, you will be…
    • Grill chefs are at the heart of every Bleecker kitchen.
    • They cook great burgers and help out across every section, prep, cleaning and service.
    • Previous customer service experience in a hospitality or restaurant setting is preferred.
    • We are looking for ambitious and leaders that are aspiring to join a…

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Job Post Details

Team Leader - Front of House - Pret a Manger
Pret a Manger, N15 4QT London, United Kingdom, London N15 4QT
Permanent

Job details

Pay information not provided
Permanent
Pret a Manger, N15 4QT London, United Kingdom, London N15 4QT

Full job description

Pret A Manger - Shift Leader - Front of House


THE RIGHT PRET PEOPLE

  • Support and coach the team to ensure they reach their potential in both the shop and kitchen

  • Support the training pathways to ensure training happens on time

  • Lead by example and be hands-on when required

  • Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities

  • Coach the team for good performance by offering good regular feedback and praises

AMAZING SERVICE

  • Lead the Speed of Service principles

  • To ensure the team consistently follows the 6 Key Pointsof Service

  • Follow the MBWA principles

  • Empower the team to deliver engaging Joy of Pret activities

  • Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous

  • Ensure the Coffee Calling System is followed efficiently

  • To ensure all Marketplace orders are prepared promptly and accurately

DELICIOUS FOOD AND DRINK

  • To ensure the team consistently delivers delicious food by following the 6 Key Points of Production

  • To ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled

  • To always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness

  • Ensure How to Cards are used and followed consistently to deliver Pret standards

  • Ensure Line Checks are carried out successfully and any improvement needs actioned

  • To ensure no Made to Sell (MTS) rejects are on display in our Langars

  • To continually develop the team’s knowledge about the quality of our food and coffee

  • To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard

WELL-LOVED SHOP

  • To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers

  • To ensure that all safety checks are correctly monitored and recorded

  • To take corrective action immediately on issues that affect customers, the team or sales

  • To ensure the shop is clean, safe and the equipment is always well maintained

  • To follow the Managing by Walking Around (MBWA)principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes

  • To demonstrate due diligence and report and escalate any quality issues

SHOP PROFITABILITY

  • To maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering& Production)

  • Carry out ordering accurately and in line with the business needs

  • Lead, monitor and follow up on Customer Service requirements

  • To ensure good stock control by following the 7 Steps of Unaccounted

  • To ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety

  • To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales

GROWING SALES

  • To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales

  • Support the execution of successful food launches

  • Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met

  • To support Marketplace opportunities


This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISA's at this time.

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