Restaurant jobs in Bickenhill

No1 Lounges is an award winning pay to use airport lounge located within Birmingham Airport offering a distinct and unique experience.

No1 believes pre flight lounging should be for everyone making it easier for our guests to eat drink and relax in style before they fly.

Our Clubrooms lounge at Birmingham Airport offers the ultimate departure experience, designed in the style of a modern members’ club with the service to match. Offering both sophistication and tranquility, away from the hustle and bustle of the main departures lounge.

Role

As a Team host you are a brand ambassador and engage with each guest to ensure that we deliver a great experience every time, creating a memorable guest experience is your aim.

This is a multi-skilled role with excellent training provided for each of the below areas;

• Reception: You are the first impression and set the tone for each guest's experience. By offering the warmest welcome and a smooth and informative check-in, you will ensure that our guests feel at ease and ready to sit back and relax.
• Bar: As a bartender, you provide a speedy but personable service, maintaining consistently high levels of drinks service and aiming to exceed guests' expectations. Engaging with every guest when serving alcoholic premium drinks.
• Floor (Server): You take ownership of your section(s) allocated on shift, taking pride in your area of responsibility and having a keen eye for detail. Offering table service for our customers, also running food from the kitchen to their table.

Our lounge is located through security at Birmingham Airport. You will be asked to work a 6-day rolling pattern - 2 early shifts (4.15am-1pm) 2 late shifts (12.30pm-9.30pm) then 2 days off. Please ensure you have transport available in order to travel to the airport for these times.

Requirements

• Previous experience in a restaurant environment
• A friendly, welcoming and professional approach
• Good computer and technology skills
• High end hospitality experience
• Good understanding of English language, with excellent communication skills
• Being organized and prepared
• Ability to multi-task
• Ability to remain calm and poised under pressure

Benefits

Ø Complimentary staff parking provided at the airport whilst you are on shift

Ø 28 days paid holiday annually

Ø Enjoy a complimentary staff meal during your shift, along with refreshments

Ø Company cash-back healthcare scheme, which means you can claim back the cost of care such as dental, optical and therapy treatments.

Ø 5 complimentary lounge visits each year.

Ø 25% discount for lounge visits for your friends and family

Ø £300 Refer a Friend scheme

Ø Employee of the Month Reward & Recognition schemes – the chance for your hard work and dedication to be awarded with a £50 voucher every month

Ø 24 hour confidential employee assistant programme, which supports our employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

Ø Workplace Pension Scheme with Aviva which you will be automatically enrolled into if you are between the age of 22 and the state pension age, you will make a monthly contribution into your pension, and so will the Company

Job Types: Full-time, Permanent

Pay: £13.04 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free flu jabs
• Free parking
• On-site parking
• Private dental insurance
• Private medical insurance
• Referral programme
• Store discount

Ability to commute/relocate:

• Birmingham International Airport B26: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have a criminal record?
• Are you able to serve alcohol?
• Are you able to travel to Birmingham for a 4.15am shift?

Experience:

• Hospitality: 1 year (required)
• Restaurant: 1 year (required)

Language:

• English (required)

Licence/Certification:

• passport (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person