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Job Post Details

Front of House Team Member
Provenance Inns & Hotels
1 Church View, Thirsk YO7 2DP
£10.00 - £12.71 an hour
Part-time, Permanent, Full-time
Apply now

Job details

£10.00 - £12.71 an hour
Employee discount
Part-time, Permanent, Full-time
Weekend availability, Holidays
1 Church View, Thirsk YO7 2DP

Full job description

Job Summary:

As a front-of-house (FOH) Team Member at The Carpenters Arms, you will be the face of our country gastropub, delivering exceptional service and a warm, welcoming experience to our guests. Your role involves taking orders, serving food and drinks, and ensuring the smooth running of the pub’s dining and bar areas.

Key Responsibilities:

  • Provide outstanding customer service, ensuring all guests feel welcome and valued.
  • Take accurate food and drink orders, offering recommendations where appropriate.
  • Serve food and beverages efficiently while maintaining high presentation standards.
  • Prepare and serve drinks, including wines, cocktails, and specialty beverages.
  • Ensure cleanliness and organisation of tables, bar areas, and service stations.
  • Process payments and operate the till accurately.
  • Work collaboratively with kitchen and bar teams to ensure smooth service.
  • Uphold food safety, hygiene, and health & safety standards at all times.
  • Assist with setting up and closing down the restaurant and bar areas.
  • Handle customer queries, complaints, and special requests professionally.
  • Support in stock rotation, restocking, and maintaining a well-presented bar.
  • Be knowledgeable about menu offerings, allergens, and dietary requirements.
  • Represent the brand ethos and contribute to a friendly, team-oriented culture.

Skills & Experience Required:

  • Previous experience in a similar hospitality or customer-facing role is required.
  • A passion for food, drink, and providing top-tier guest experiences.
  • Excellent communication and interpersonal skills.
  • Ability to work efficiently under pressure in a fast-paced environment.
  • A positive, proactive attitude and strong team player.
  • Flexibility to work evenings, weekends, and public holidays as required.
  • Basic knowledge of food safety and hygiene (training will be provided).

Benefits:

  • Competitive hourly rate + tips.
  • Staff meals on shift.
  • Training and career development opportunities.
  • Discounts on food and drinks.
  • A friendly, supportive, and dynamic working environment.

If you are passionate about hospitality and enjoy working in a lively country pub setting, we’d love to hear from you! Apply today to join our team at The Carpenters Arms.

Job Types: Full-time, Part-time, Permanent

Pay: £10.00-£12.71 per hour

Benefits:

  • Employee discount

Ability to commute/relocate:

  • Thirsk YO7 2DP: reliably commute or plan to relocate before starting work (required)

Experience:

  • Hospitality: 1 year (preferred)
  • Bartending: 1 year (preferred)

Location:

  • Thirsk YO7 2DP (preferred)

Willingness to travel:

  • 25% (preferred)

Work Location: In person

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