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    • 50% discount when dining in our restaurants and bars.
    • Prepare weekly and monthly forecasts for restaurant, bar and room service.
    • Previous experience in a restaurant or bar setting is preferred, along with a strong understanding of food safety and hospitality standards.
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    • As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a…
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    • A friendly and helpful approach to customer service.
    • Willingness to work in a fast-paced food service environment.
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    • Plus Tips - You'll receive tips/Tronc*.
    • 50% off food and drink when you’re not working.
    • Referral Bonus of £400 for referring pizza chefs and £1000 for referring…
    • Preparing and cooking dishes to a high standard.
    • Supporting the Chef with daily kitchen operations.
    • Maintaining consistency, presentation and portion control.
    • Competitive salary, individual performance bonus and benefits package.
    • Has a proven track record, in fresh food kitchen and has a real passion for presentation.
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    • Carry out the set up and breakdown of the restaurant.
    • Be able to competently maintain the operation of the restaurant and bars during service.
    • Previous restaurant or hospitality experience is preferred but not essential—attitude and personality are just as important as experience.
    • Proven experience in food preparation, cooking, or a similar role within a restaurant or catering environment.
    • Prior experience as a Pizza chef.
    • Typical take-home pay £550–£650 per week (varies with experience, hours and responsibilities).
    • Last bookings 8:30 pm — no regular super-late finishes.
    • To show capability in a fast paced restaurant.
    • Paid Overtime - Staff Discounts- Free Parking Onsite - Employee Assistance Programme - Ongoing Training and…
    • Liaising with sister restaurants regarding stock.
    • Manage recruiting and onboarding FOH staff and ensuring paperwork is complete and uploaded onto the HR system.
    • Paid Overtime - Staff Discounts- Free Parking Onsite - Employee Assistance Programme - Ongoing Training and Career Development – Christmas closure- An equal…

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Job Post Details

Provenance Inns logo

Senior Assistant General Manager - West Park Hotel - job post

Provenance Inns
Harrogate HG1 1BJ
£37,000 - £40,000 a year - Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £37,000 - £40,000 a year

Job type

  • Full-time

Location

Harrogate HG1 1BJ

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Free parking
  • Private dental insurance
  • Company pension
  • Discounted or free food

Full job description

Senior Assistant General Manager

The West Park Hotel, Harrogate

Full-Time | Permanent | Competitive Salary + Bonus + Benefits

Are you an experienced Assistant General Manager ready for the next step, or a General Manager looking for a hands-on leadership role within a flagship hospitality operation?

The West Park Hotel is seeking an exceptional Senior Assistant General Manager to work alongside and deputise for the General Manager in leading one of the region's most prestigious multi-unit hospitality businesses. This is an exciting opportunity to play a key leadership role across a thriving hotel, restaurant, bar, events, and private dining operation.

About the Role

As Senior Assistant General Manager, you will be the General Manager's trusted second-in-command, helping to drive operational excellence, financial performance, team engagement, and exceptional guest experiences throughout the business.

This is a highly visible leadership role with significant responsibility and autonomy, making it ideal for an ambitious hospitality professional looking to further develop their career within a flagship site.

You will work across all aspects of the operation, including:

  • Hotel operations and guest experience
  • Restaurant, bar, and food & beverage service
  • Private dining and events
  • Team leadership, development, and succession planning
  • Commercial and financial performance
  • Health, safety, and compliance

Key Responsibilities

  • Deputise for the General Manager and lead the business in their absence.
  • Support the delivery of sales, profit, and guest satisfaction targets.
  • Lead, motivate, and develop department managers and teams across both hotel and F&B operations.
  • Drive exceptional service standards and operational consistency throughout the business.
  • Monitor labour costs, purchasing, stock management, and departmental profitability.
  • Support recruitment, onboarding, training, and performance management.
  • Ensure compliance with food safety, health & safety, licensing, and employment legislation.
  • Help develop and execute commercial initiatives that grow revenue and enhance the guest experience.
  • Build strong relationships with guests, suppliers, and local stakeholders.

The Ideal Candidate

We are looking for someone who:

  • Has experience as an Assistant General Manager, Operations Manager, Hotel Manager, Restaurant Manager, or General Manager within a quality-driven hospitality business.
  • Has a proven track record of managing both food & beverage and hotel operations.
  • Is commercially aware and comfortable managing budgets, KPIs, labour controls, and financial performance.
  • Is a confident leader who inspires, coaches, and develops high-performing teams.
  • Thrives in a fast-paced, multi-department environment.
  • Possesses excellent organisational, communication, and problem-solving skills.
  • Is passionate about hospitality and creating memorable guest experiences.
  • Has the ambition and capability to progress within a growing hospitality group.

Why Join Us?

  • Opportunity to work within a flagship, high-profile hospitality operation.
  • Significant exposure to both hotel and F&B management.
  • Genuine career development opportunities.
  • Competitive salary and performance-related bonus.
  • Company benefits package.
  • Work with a passionate and supportive leadership team.
  • The chance to make a real impact in one of Harrogate's leading hospitality destinations.

If you're ready to take on a senior leadership role and play a pivotal part in the success of The West Park Hotel, we'd love to hear from you.

Apply now and become part of our next chapter.

Job Types: Full-time, Permanent

Pay: £37,000.00-£40,000.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Private dental insurance
  • Sick pay

Work Location: In person

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