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Restaurant jobs in Holes Bay

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    • Experience using EPOS systems and restaurant booking systems.
    • Ensure excellent communication between the restaurant and kitchen teams to provide seamless…
    • Proven restaurant experience and serving skills.
    • Full training will be provided.
    • Share of Tips (staff receive 100% of the tips).
    • Culinary experience is a plus.
    • Experience working in a bar and restaurant.
    • The Hospitality team at Ferndown Golf Course is looking for experienced and enthusiastic full time front of house…
    • Support and train junior chefs, setting the standard for quality.
    • Work efficiently in a fast-paced, well-organised kitchen.
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    • You’ll have experience as an Assistant General Manager or an experienced hospitality manager ready to take the next step, ideally within a quality pub,…
    • We are seeking to recruit Front of House Team Members to support the launch of a brand-new high volume restaurant serving 150 + guests per service, within a…
    • C&B has proven a hit with the local neighbourhoods, so to be successful in this role you must have experience working in a high-volume restaurant.
    • As a Driver, you bring the passion for pizza from the Hut to the customer’s home.
    • Delight customers with every delivery, efficiently dispatching and delivering…
    • Aside from knocking out some banging pizzas you will also be involved with preparing food before shifts, maintaining top notch cleanliness standards, cleaning…
    • The position involves assisting senior chefs on duty with storage, preparation and cooking of all food items from the menu, ensuring the kitchen runs smoothly…
    • Previous experience in a fine dining or upscale restaurant is preferred.
    • This includes setting and resetting tables, maintaining table and glassware and…
    • Experience working in a kitchen or restaurant environment is preferred.
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    • 20% off in our restaurants, pub, spa and shops.
    • Salary: From £13.00 per hour, dependent on experience.
    • Benefits: Accommodation and all meals provided (meals…
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    • An achievable bonus scheme worth up to 15% of annual salary.
    • An additional Secret Shopper bonus worth up to £2,000.
    • Days out and social events.

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Restaurant Supervisor
The Ox, Ashley Cross
Poole BH14 0JB
From £13 an hour
Full-time
Apply now

Job details

From £13 an hour
Employee discount, Discounted or free food
Full-time
Weekend availability, Holidays
Poole BH14 0JB

Full job description

About Us

The Ox Pub & Rooms is a welcoming, community-focused pub in the heart of Ashley Cross, known for exceptional food, quality drinks, and genuine hospitality. We pride ourselves on creating memorable experiences for every guest while maintaining a positive and supportive team culture.

Role Overview

We are looking for an experienced, hands-on Restaurant Supervisor / Manager to take ownership of our restaurant operation. This role is ideal for someone who is passionate about hospitality, thrives in a busy environment, and takes pride in delivering exceptional service.

Working closely with the General Manager, you will be responsible for the day-to-day running of the restaurant, ensuring consistently high standards of service, cleanliness, organisation, and team performance.

Key Responsibilities

  • Take ownership of the daily operation of the restaurant, ensuring smooth and efficient service.
  • Support the General Manager with the management of the restaurant, maintaining the highest operational standards.
  • Lead, motivate, and supervise the front-of-house restaurant team during service.
  • Deliver exceptional customer service and ensure every guest receives a warm, professional, and memorable dining experience.
  • Ensure excellent communication between the restaurant and kitchen teams to provide seamless service.
  • Manage restaurant bookings and oversee guest pre-orders through the booking system, ensuring all dietary requirements, special requests, and pre-ordered menus are accurately communicated to the kitchen and service teams.
  • Take ownership of the cleanliness, presentation, and organisation of the restaurant, ensuring all guest areas are maintained to an exceptional standard at all times.
  • Ensure all opening, closing, and cleaning procedures are completed thoroughly and consistently.
  • Train, coach, and develop the front-of-house team in service standards, menu knowledge, upselling techniques, and customer care.
  • Handle customer feedback professionally, resolving issues promptly and effectively.
  • Assist with rota planning, team development, and maintaining appropriate staffing levels.
  • Support the delivery of private events, functions, and special occasions.
  • Ensure compliance with health and safety, food hygiene, licensing requirements, and company procedures.
  • Monitor service standards and identify opportunities to improve the guest experience.

Essential Skills & Experience

  • Previous experience as a Restaurant Supervisor, Assistant Manager, or Restaurant Manager in a busy hospitality venue.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent understanding of restaurant operations and front-of-house service.
  • Experience managing restaurant reservations and booking systems, including coordinating guest pre-orders and communicating requirements to the kitchen.
  • Outstanding communication and organisational skills.
  • A passion for delivering exceptional customer service and creating memorable guest experiences.
  • High personal standards with exceptional attention to cleanliness, presentation, and detail.
  • Ability to remain calm and make effective decisions in a fast-paced environment.
  • A good understanding of food hygiene, health and safety, and licensing requirements.
  • Flexibility to work evenings, weekends, and bank holidays.

Desirable

  • Experience in a premium pub, restaurant, or food-led hospitality venue.
  • Experience using EPOS systems and restaurant booking systems.
  • Personal Licence Holder (or willing to obtain one).

What We Offer

  • Competitive salary based on experience.
  • Share of tips.
  • Staff discounts on food and drinks.
  • Ongoing training and opportunities for career progression.
  • A supportive and friendly working environment.
  • The opportunity to take ownership of the restaurant operation and play a key role in maintaining the high standards The Ox Pub & Rooms is known for.

If you're passionate about hospitality, thrive on delivering exceptional dining experiences, and have the leadership skills to inspire a team while maintaining outstanding standards, we'd love to hear from you.

Pay: From £13.00 per hour

Benefits:

  • Discounted or free food
  • Employee discount

Work Location: In person

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