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    • Overview of the Role: *you will be required to work with other F&B Customer Assistants ensuring that high standards of customer care are maintained and to…
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    • Discount at all restaurants on park for you and your family.
    • Previous experience in a bar, restaurant, or customer service role is advantageous but not…
    • Competitive rate of pay plus additional service charge*.
    • As a head waiter/waitress you will be a key support to the food and beverage department in overseeing…
    • Discount at all restaurants on park for you and your family.
    • Previous experience working in a restaurant or kitchen environment is preferred, though not…
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    • Discount at all restaurants on park for you and your family.
    • Previous experience in a bar, restaurant, or customer service role is advantageous but not…
    • Our outlets include Gardeners Rest Restaurant and the Clover Café; the role requires availability at weekends and bank holidays.
    • Our outlets include Gardeners Rest Restaurant and the Clover Café; the role requires availability at weekends and bank holidays.
  • As the UK’s leading garden charity, our members and visitors have a high expectation of our catering outlets. That is why we are looking for a full time Jnr…
    • We're after someone with proven hospitality and management experience, ideally gained in a busy, fast-paced restaurant or café environment.
    • This is a full-time position for five days a week, including weekends.
    • Job Types: Full-time, Zero hours contract.
    • Level 2 Food Hygiene Certificate (required).
    • Work within a popular town pub restaurant with a loyal customer base.
    • Previous experience as a Chef de Partie, Commis Chef, or in a similar role within a…
    • ✅ Tips paid through Tronc.
    • ✅ Free staff meals on shift.
    • ✅ 20% discount across all 8 sites.
    • ✅ Refer a Friend bonus.
    • Supporting day-to-day pub operations.
    • Quick-service and fast-food restaurant: 1 year (required).
    • Successful candidates must have a minimum of 2 years’ experience of running a fast paced, customer…
    • Main duties are on bar and food service with possible duties on housekeeping..
    • Front of House experience of at least 3years is required for this position with…
    • Basic up to £13.25 per hour plus tronc (that’s your card tips that are paid into your bank).
    • £1,000 referral bonus for introducing new Managers or Chefs to the…

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Job Post Details

F&B customer assistant (P/T) - job post

RHS
3.7 out of 5 stars
1, Creephedge Lane, Chelmsford CM3 8ET
£12,392.50 a year - Permanent, Part-time
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Job details

Pay

  • £12,392.50 a year

Job type

  • Part-time
  • Permanent

Shift and schedule

  • Weekend availability
  • Holidays

Location

1, Creephedge Lane, Chelmsford CM3 8ET

Full job description

As the UK’s leading garden charity, our members and visitors have a high expectation of our catering outlets. That is why we are looking for a Food & Beveridge Customer Service Assistant to work at our in-house catering operation at RHS Garden Hyde Hall, Chelmsford Essex. Reporting to the Assistant Food & Beverage Operations Manager,

Details of our great benefits can be found here.

Overview of the Role: you will be required to work with other F&B Customer Assistants ensuring that high standards of customer care are maintained and to provide an efficient, friendly and helpful service to customers and guests at all times in either the Gardeners Rest Restaurant or the Clover Café, the role requires availability at weekends and bank holidays. Experience of working in a customer care environment is essential and you should have a willingness to learn and a passion for delivering high standards. Must have own transport.

For further information, please contact David Suckling Assistant F&B Operations Manager at davidsuckling@rhs.org.uk

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference. Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

Pay: £12,392.50 per year

Work Location: In person

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