Restaurant jobs in Kingston Seymour
- Puxton ParkWeston-super-Mare BS24 6AH
- Employee discount
- Has previous experience in a hospitality, café, restaurant or customer service supervisory role.
- We are looking for an enthusiastic and customer-focused…
- Harper pub company ltdCorston BA2 9HB
- On-site parking
- This role encompasses bar work, food and beverage service, coffee and tea preparation, and maintaining immaculate presentation throughout the guest experience.
- Quarter LtdBristol BS8 1RZ
- Employee discount
- These Front of House roles are offered with flexible contracts from part time to full time, with contracts starting from approx.
- A keen eye for detail.
- Restaurant AssociatesBristol BS1 4RN
- Contract Type: Casual, zero hours with shifts offers over 7 days, weekly pay.
- Bristol Museum and Art Gallery, BS8 1RL.
- Have a safety-first mindset.
- Restaurant AssociatesBristol BS1 4RN
- We're currently recruiting a dedicated Casual Weekly to help ensure the smooth running of the operations in Restaurant Associates on a permanent casual basis,…
- View all Restaurant Associates jobs - Bristol jobs
- Salary Search: Casual Weekly salaries
- See popular questions & answers about Restaurant Associates
Chef
NewRevo Kitchen Bar & TerraceWeston-super-Mare BS23 1BE- Employee discount
- Free parking
- Company pension
- On-site parking
- Prepare and cook menu items according to recipes and quality standards.
- Ensure food is prepared in a timely manner.
- Job Types: Full-time, Part-time.
- Sandwi on the go ltdBristol BS20 7SG
- Employee discount
- Free parking
- Company pension
- Discounted or free food
- We are seeking a dedicated and enthusiastic chef to join our dynamic culinary team, Full time with 2 days off a week (we only open 3 night a week the rest is…
- CB Pub Co.Bristol BS40 8SL
- Employee discount
- Free parking
- Discounted or free food
- On-site parking
- Proven supervising experience within a restaurant or hospitality setting.
- Assist in managing daily restaurant or hotel operations, ensuring smooth workflow and…
- Inn The SticksHinton
- Employee discount
- On-site parking
- Greeting and seating guests with a friendly, professional approach.
- Taking food and drink orders accurately and confidently.
- Competitive hourly pay plus tips.
- Cappadocia Restaurant BristolBristol BS1 1NR
- Employee discount
- Discounted or free food
- Salary: £16-£19 per hour, with great bonuses.
- As Waiting staff, you’ll provide excellent customer service.
- Maintain a clean and organised work area, including…
Experienced Waiter/Waitress
NewOften replies in 1 dayPrimaVista BathBath BA1 2JN- Employee discount
- Discounted or free food
- Flexible schedule
- Assist with basic food preparation tasks when needed, supporting overall restaurant operations.
- Previous restaurant experience involving serving, upselling, and…
- Low and Slow BarbecueBristol BS8 2NT
- Employee discount
- Store discount
- Company pension
- Discounted or free food
- Running consistently good services across both restaurant and delivery.
- A stable, successful restaurant with a hard-working, long-standing team.
- Crave restaurant on Exeter QuayClifton
- Supervise daily restaurant operations, coordinating team members and service priorities.
- Experience in restaurant operations, including supervising or team…
- Crave restaurant on Exeter QuayClifton
- Supervise daily restaurant operations, coordinating team members and service priorities.
- Experience in restaurant operations, including supervising or team…
- Olive Catering Services LtdWeston-super-Mare BS24 9BH
- Sick pay
- Employee assistance programme
- Free parking
- Company pension
- Discounted or free food
- Cycle to work scheme
- Ensuring kitchen, service and restaurant areas are kept clean, tidy and safe.
- (Temporary, ending in December with possibility to extend)*.
- Olive Catering Services LtdWeston-super-Mare BS24 9BH
- Sick pay
- Employee assistance programme
- Free parking
- Company pension
- Discounted or free food
- Cycle to work scheme
- Ensuring kitchen, service and restaurant areas are kept clean, tidy and safe.
- Hourly rate of pay: £14.21.
- Enhanced Sick Pay: Up to 4 weeks full pay.
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Job Post Details
Customer Service Senior Supervisor
Customer Service Senior Supervisor
Job details
Full job description
About the Role
We are looking for an enthusiastic and customer-focused Customer Service Supervisor to join our Food & Beverage team.
This is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences and leading by example. Working closely with the Food & Beverage Manager, you will play a key role in developing service standards, coaching team members, and ensuring every guest receives a warm, friendly and memorable experience.
You will be a visible presence on the floor, supporting the team during busy service periods, identifying opportunities for improvement, and helping create a culture where outstanding customer service is at the heart of everything we do.
Key Responsibilities
Customer Experience
- Champion exceptional customer service across all areas of the eatery.
- Lead by example, demonstrating excellent hospitality and guest engagement.
- Ensure every guest receives a warm welcome and outstanding service.
- Handle customer feedback, concerns and complaints professionally, resolving issues quickly and effectively.
- Monitor customer satisfaction and identify opportunities to enhance the guest experience.
Team Leadership & Development
- Support, motivate and coach team members to deliver consistently high service standards.
- Deliver customer service training and ongoing coaching sessions.
- Assist with onboarding and induction of new team members.
- Recognise and celebrate excellent performance within the team.
- Promote a positive, collaborative and customer-focused culture.
- Assist the Food & Beverage Manager in conducting performance reviews such as staff annual appraisals, probation reviews etc.
- Encourage and drive team engagement with socials.
- Provide support to the Food & Beverage Manager with Absence Management, team challenges and HR procedures
Operational Support
- Support the Food & Beverage Manager with the day-to-day operation of the eatery.
- Assist with opening and closing procedures.
- Ensure company policies, procedures and service standards are consistently followed.
- Monitor cleanliness, presentation and overall guest environment.
- Support with stock management, ordering and operational checks where required.
- Helping to organise/ run events ensuring smooth operation and customer satisfaction being at the forefront of this.
- Ensuring the availability of products or stock that is being advertised to avoid guest disappointment.
Performance & Standards
- Monitor service quality and identify areas for improvement.
- Help implement initiatives to drive customer satisfaction, repeat visits and positive reviews.
- Support the achievement of departmental KPIs and business objectives.
- Ensure health and safety, food safety and compliance standards are maintained at all times.
About You
We are looking for someone who:
- Has previous experience in a hospitality, café, restaurant or customer service supervisory role.
- Is passionate about delivering exceptional customer experiences.
- Has excellent communication and interpersonal skills.
- Can confidently lead, motivate and develop a team.
- Remains calm and positive under pressure.
- Is highly organised with strong attention to detail.
- Has a hands-on approach and enjoys working alongside the team.
- Is flexible and willing to work weekends, evenings and bank holidays as required.
What We Offer
- Competitive salary.
- Staff discounts.
- Opportunities for training and development.
- Career progression opportunities within a growing business.
- A supportive and friendly working environment.
- The opportunity to make a real impact on the guest experience.
How to Apply
If you are passionate about hospitality, enjoy developing people, and thrive on delivering outstanding customer experiences, we'd love to hear from you.
Apply today with your CV and a short cover letter explaining why you'd be a great fit for the role to char@puxton.co.uk
Pay: From £15.00 per hour
Expected hours: 24.0 – 37.0 per week
Work Location: In person