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Restaurant jobs in London W1G

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Job Post Details

Front of House Team Member
London N15 3BH
From £12.21 an hour
Part-time, Permanent, Full-time

Job details

From £12.21 an hour
Employee discount, Free parking, On-site parking
Part-time, Permanent, Full-time
Weekend availability
London N15 3BH

Full job description

The Banc | Luxury Dining | Front of House Host / Hostess

Immediate Start | Limited Roles Available

Step into a world of refined hospitality with The Banc—one of North London’s most distinguished dining destinations, now proudly operating three premium locations across Tottenham, Dubai, and Enfield following our latest expansion in 2025.

Known for our impeccable service, award-winning cuisine, and effortlessly elegant guest experience, The Banc is entering an exciting new era of growth. We are now recruiting a polished and experienced Front of House Host/Hostess to join our elite front-of-house team.

About The Banc

Established in 2011, The Banc is a luxury dining brand specialising in premium steaks, gourmet burgers, and refinedPan-Asian cuisine, set within a sophisticated lounge environment. With multiple industry accolades and a consistently high 4.5-star rating across leading review platforms, The Banc has become synonymous with excellence, style, and modern luxury.

Our continued expansion into new markets reflects our commitment to innovation, ambition, and world-class hospitality standards.

The Role

As the first point of contact for our guests, you are the face of The Banc. This is a high-profile front-of-house position requiring confidence, elegance, and exceptional attention to detail.

You will manage reservations, guest flow, and first impressions with precision, working closely with management and service teams to ensure every guest journey is seamless, welcoming, and memorable.

Key Responsibilities

  • Deliver an exceptional, polished welcome to every guest
  • Manage reservations, waitlists, and seating plans with accuracy and discretion
  • Handle telephone and email enquiries with professionalism and confidence
  • Control guest flow during peak services to maintain service excellence
  • Liaise closely with floor staff, kitchen, and management teams
  • Maintain immaculate presentation standards at the reception and entrance
  • Resolve guest queries and concerns calmly and efficiently
  • Consistently uphold The Banc’s service standards

Essential Requirements

  • Minimum 2 years’ experience in a Front of House, Host/Hostess, or Receptionist role within a premium or high-volume restaurant
  • Excellent communication skills with a professional phone manner
  • Experience using reservation platforms such as SevenRooms and/or OpenTable
  • Highly organised, calm under pressure, and detail-oriented
  • Impeccable personal presentation and a guest-first mindset
  • Flexible availability, including evenings, weekends, and peak service periods
  • Legal right to work in the United Kingdom

Why Join The Banc?

  • Be part of a rapidly expanding luxury hospitality group
  • Opportunities to grow within an international brand (UK & Dubai)
  • Competitive pay and attractive staff benefits
  • A refined, professional, and supportive working environment
  • Staff meals and exclusive employee discounts
  • Genuine career progression for ambitious, high-performing individuals

Job Types: Full-time, Part-time, Permanent

Pay: From £12.21 per hour

Benefits:

  • Employee discount
  • Free parking
  • On-site parking

Experience:

  • front of house : 2 years (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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