Restaurant jobs in New Forest

An exciting opportunity to join the front of house team as a Food & Beverage Assistant at Kasi, a brand new Indian restaurant opening soon at Careys Manor Hotel in the New Forest.

Led by TV personality; Chef Jolly, Kasi explores Indian cuisines found along the Ganges, taking our guests on a journey through India, with bold spices, open fire cooking and historic techniques at the heart of the menu.

We are now seeking F&B Assistants to bring their personality, passion and flair for exceptional customer service to the team, ensuring that guests have an experience that rivals the fabulous surroundings of our new space.

We are recruiting a permanent full time team members and for flexible part time casuals who can support at peak times (typically Thu-Sun between 5.30 & 10.30pm)

Permanent roles are 40 hours per week on a 5 days in 7 basis. You must be able to work lunch and dinner shifts to include weekends.

Main Responsibilities:

• Be warm and welcoming to guests whilst offering a high standard of service.
• Assist guests with menu selections using story-telling to explain the heritage of dishes.
• Upsell menu items, side dishes and beverages through attentive service.
• Develop an excellent level of knowledge of menu items, ingredients, allergens and pricing. Maintain this knowledge with any menu changes.
• Clear and set tables ready for service in accordance with procedures
• Be responsible for ensuring adequate mis-en-place for service e.g. cutlery, crockery, glassware, condiments, fruits, juices etc
• Take guest orders accurately and efficiently ensuring clear communication with the kitchen
• Open and set up bar, ensuring all areas are kept clean and tidy. Fill ice buckets, prepare & set out fruit/nibbles, put order into kitchen for any replacement food stock required.
• Accurately prepare final bills for guests, efficiently process payments on the system and safely store bills
• Ensure high standards of hygiene – tables and work surfaces disinfected, windows spotlessly clean, free of cobwebs, walls free from marks etc.
• Minimise breakages and wastage
• Be aware of any guest dissatisfaction and immediately take action to resolve
• Work as a team member and aim to develop good, professional relationships with colleagues and managers through effective communication
• Ensure food safety standards are met at all times, ensuring all foods are date labelled correctly, and this is adhered to at all times.
• Adhere to all rules relating to health & safety, as per hotel standards and complete health & safety training on time
• Maintain a professional manner when in view of the guest, ensuring no business or private conversations take place in guest areas
• Wear your uniform with pride and maintain a high standard of personal presentation
• Perform opening and closing procedures

Our Ideal Applicant

• Prior F&B experience, familiarity with ethnic cuisines an advantage
• A focus on customer service and the guest experience
• A strong work ethic
• Passion for the job and ambition to succeed
• A collaborative approach to teamwork and adaptability
• Basic wines and spirits knowledge

Benefits

• £26,436.80 per annum plus service charge tips
• Leisure membership of our award winning SenSpa facilities
• Complimentary canteen with hot dishes daily
• Paid day off on your birthday
• Training & development opportunities
• Hotel, spa and restaurant discounts
• Generous Friends & Family discounts in our hotel, spa, spa boutique and restaurants
• Employee Assistance Programme through Hospitality Action
• Long serving staff enjoy enhanced holiday entitlement & annual celebratory dinner
• Pension; eligible team members benefit from a NEST pension scheme
• Free parking on-site

Location – Careys Manor Hotel. Located in the beautiful village of Brockenhurst, nestled between the New Forest National Park and the Solent. With 75 plush bedrooms and suites, the award-winning SenSpa and 3 onsite restaurants, we pride ourselves on our friendly staff and attentive service. Situated 5 minutes’ walk from Brockenhurst Village and train station with excellent rail links to Bournemouth, Southampton and London.

If this role sounds interesting to you, we would love to hear from you!

Pay: £12.71 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site gym
• On-site parking
• Referral programme

Ability to commute/relocate:

• Brockenhurst SO42 7RH: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person