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    • Previous experience as a Supervisor or Senior Waiter/Waitress in a premium bar, cocktail bar or restaurant.
    • Lead and supervise floor service during busy shifts.
    • At least 12 months experience working in a similar restaurant in a similar position.
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    • To organise and follow the cleaning schedules for the kitchen and other areas as directed.
    • To ensure that all kitchen ware is cleaned and well maintained…
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    • Discounts with high street retailers and restaurants through our benefits portal.
    • Pay Rate: £13.25 - £14.75 per hour.
    • 28 days holiday (including Bank Holidays).
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    • Culinary experience or background in food service environments such as restaurants or kitchens is highly desirable.
    • Hours are Tuesday to Saturday 8am - 3pm.
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    • 1+ years of restaurant or retail management experience.
    • Acts as manager on duty and opens and closes the restaurant.
    • Competitive pay + monthly bonus.
    • Proven leadership experience within high-end contract catering, premium restaurants, luxury hospitality, or elevated employee dining is essential.
    • To operate a successful and profitable restaurant in line with the objectives, operating procedures and standards of the company.
    • You will manage the planning, organisation and supervision of the restaurant.
    • Previous experience in a similar role in a high-end restaurant.
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    • Strong experience in high-volume restaurant operations.
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Job Post Details

Floor Supervisor - job post

The Breakfast Group
London W1D
Up to £18 an hour - Permanent, Full-time

Job details

Pay

  • Up to £18 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability
  • Night shift

Location

London W1D

Benefits

Pulled from the full job description

  • Paid training
  • Employee discount

Full job description

Floor Supervisor – Opium Cocktail Bar

About Opium

Hidden behind the streets of Chinatown, Opium is one of London’s leading cocktail destinations, renowned for its award-winning cocktails, late-night atmosphere and exceptional hospitality. Inspired by 1920s Shanghai, we pride ourselves on delivering memorable guest experiences in a fast-paced, premium environment.

We’re looking for an experienced and charismatic Floor Supervisor to join our management team and help lead service from the front.

The Role

As Floor Supervisor, you’ll be responsible for ensuring every guest receives exceptional service from the moment they arrive until the moment they leave. You’ll lead by example, motivate the floor team and maintain the high standards that Opium is known for.

This is a hands-on role suited to someone who thrives in a busy cocktail bar and enjoys creating unforgettable guest experiences.

Responsibilities

  • Lead and supervise floor service during busy shifts.
  • Deliver warm, genuine and engaging hospitality.
  • Support and develop front-of-house team members.
  • Manage reservations, walk-ins and table allocations.
  • Ensure smooth communication between the floor and bar teams.
  • Handle guest feedback professionally and confidently.
  • Maintain exceptional standards of cleanliness, presentation and service.
  • Assist with opening and closing procedures.
  • Support management with training and day-to-day operations.
  • Drive sales through confident recommendations and upselling.

What We’re Looking For

  • Previous experience as a Supervisor or Senior Waiter/Waitress in a premium bar, cocktail bar or restaurant.
  • Passion for hospitality and creating memorable guest experiences.
  • Confident leading a team in a high-volume environment.
  • Excellent communication and organisational skills.
  • Calm under pressure with strong problem-solving ability.
  • Well-presented with a positive, professional attitude.
  • Good knowledge of food, drinks and cocktails is advantageous.
  • Flexibility to work evenings, weekends and late-night shifts.

What We Offer

  • Up to £18 per hour (this is including service)
  • Staff discounts across The Breakfast Group's venues.
  • Paid training and ongoing development.
  • Career progression opportunities.
  • A supportive, ambitious management team.
  • The opportunity to work in one of London’s most exciting and recognised cocktail bars.
  • Staff socials and team events.

If this sounds like you…

We’d love to hear from you. Apply today with your CV and a short introduction telling us why you’d be a great fit for Opium.

Join us in delivering some of the best cocktail experiences in London.

Job Types: Full-time, Permanent

Pay: Up to £18.00 per hour

Benefits:

  • Employee discount

Experience:

  • floor supervisor : 1 year (required)

Work Location: In person

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