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Job Post Details

Head Waiter/Supervisor
Villas Brazil
Hemel Hempstead
Up to £18 an hour
Full-time
Apply now

Job details

Up to £18 an hour
Full-time
Weekend availability, Holidays
Hemel Hempstead

Full job description

Villas Brazil is looking for an experienced, confident and enthusiastic Head Waiter / Head Waitress to lead our front-of-house team.

We are a vibrant Brazilian restaurant and cocktail bar, and we're looking for someone who takes pride in delivering excellent customer service, leading a team and creating a fantastic guest experience.

Key Responsibilities

  • Lead and coordinate the restaurant floor during service.
  • Supervise, train and motivate waiting staff.
  • Welcome guests and ensure outstanding customer service.
  • Manage table bookings, seating arrangements and service flow.
  • Work closely with the kitchen, bar and management teams.
  • Increase sales through recommendations and upselling.
  • Handle customer enquiries and resolve complaints professionally.
  • Maintain high standards of cleanliness, presentation and hospitality.
  • Take ownership of the restaurant floor during busy shifts.

Requirements

  • Previous experience as a Head Waiter, Head Waitress or Restaurant Supervisor.
  • Strong leadership and communication skills.
  • Excellent spoken English.
  • Ability to work confidently in a busy restaurant.
  • Friendly, professional and customer-focused personality.
  • Good knowledge of food, drinks and cocktails.
  • Availability to work evenings, weekends and bank holidays.

What We Offer

  • Competitive pay depending on experience.
  • Tips and service charge.
  • Supportive and friendly working environment.
  • Career development opportunities.
  • The opportunity to play an important role in the success of Villas Brazil.

If you're a natural leader who enjoys hospitality, takes initiative and knows how to make guests feel welcome, we'd love to meet you.

Apply now to join the Villas Brazil team!

Tipo de vaga: Tempo Integral

Pagamento: Até £18,00 por hora

Horas esperadas: 35.0 por semana

Experiência:

  • Head Waiter : 5 anos (Obrigatório)

Autorização para trabalhar:

  • Reino Unido (Obrigatório)

Localização do trabalho: Presencial

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