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    • We are looking for a hands-on, energetic Café Supervisor to support the day-to-day…
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    • Join our team and be part of a dynamic restaurant environment where you can develop your customer service skills, wine & food knowledge and contribute to the…
    • This is a part-time role of 20–30 hours per week, with flexibility in working hours to reflect the seasonal nature of the business and varying levels of trade.
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    • This is a part-time position working Saturdays, with opportunities for additional hours to cover holidays and busy periods.
    • You will also need to have had at least 1 year of experience in a busy restaurant/pub setting.
    • You MUST be at least 18 to apply for this position due to the…
    • We are looking for someone with experience in a busy restaurant kitchen and who has a good understanding of the expectations of the kitchen environment.
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    • This is a part-time position working Saturdays, with opportunities for additional hours to cover holidays and busy periods.
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    • Experienced delivering excellent customer service.
    • Proven experience as a General Manager (or a high-performing Deputy ready to step up) within a high-volume, quality-led pub, bar, or restaurant.
    • Previous experience in a pub or restaurant is preferred.
    • Shifts are mainly evenings and weekends with occasional split shift.
    • Staff food and drinks on shift.

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Job Post Details

Café Supervisor - job post

Thoulstone Pavilion
Westbury BA13 4AQ
From £13.50 an hour - Full-time

Job details

Pay

  • From £13.50 an hour

Job type

  • Full-time

Location

Westbury BA13 4AQ

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Discounted or free food
  • Company events
  • On-site parking

Full job description

Café Supervisor

Thoulstone Pavilion – Farm Shop Café

Role Overview

We are looking for a hands-on, energetic Café Supervisor to support the day-to-day running of Thoulstone Pavilion. This role is key in delivering a warm, welcoming experience while maintaining high standards across service, food presentation, and team performance.

You’ll lead by example on the floor, ensuring smooth service, happy guests, and a motivated team.

Key Responsibilities

Service & Guest Experience

  • Deliver exceptional, friendly service in line with our farm shop café values
  • Lead service periods, ensuring efficiency and a calm, positive atmosphere
  • Handle guest feedback professionally and resolve issues promptly
  • Maintain a strong presence on the floor during busy periods

Team Leadership

  • Supervise, support, and motivate the front-of-house team
  • Assist with training new starters and developing existing team members
  • Ensure team presentation, punctuality, and standards are consistently met
  • Support rota management and daily team briefings

Operations

  • Oversee opening and closing procedures
  • Ensure the café is clean, organised, and visually on-brand at all times
  • Work closely with the kitchen to ensure smooth service flow
  • Monitor stock levels and assist with ordering when required

Standards & Compliance

  • Maintain high standards of hygiene, health & safety, and food safety
  • Ensure all company procedures are followed
  • Support in maintaining a premium, farm shop café environment

What We’re Looking For

  • Previous experience in a café, restaurant, or hospitality supervisory role
  • A natural host with a passion for great food and service
  • Strong leadership skills with a hands-on approach
  • Ability to stay calm under pressure and lead a team during busy service
  • Excellent communication and organisational skills
  • A positive, can-do attitude with attention to detail

What We Offer

  • A supportive, team-focused working environment
  • Opportunity to grow within a developing hospitality business
  • Staff discounts across the café and associated venues
  • Competitive pay based on experience

About Thoulstone Pavilion

Thoulstone Pavilion is a farm shop café focused on fresh, seasonal food, quality coffee, and a relaxed countryside atmosphere. We pride ourselves on creating a space where guests feel at home and the team feel valued.

Job Type: Full-time

Pay: From £13.50 per hour

Expected hours: 25 – 38 per week

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking

Work Location: In person

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