Restaurants jobs in Ballymena

As a Food and Beverage server you will play a key role in delivering exceptional service across our restaurant, bar, deli and conference and banqueting departments. You will ensure high standards of service and maintain a warm and welcome atmosphere for our guests.

Key Responsibilities

As a food and beverage server you will be responsible for:

• Presenting a professional and courteous attitude, to include professional presentation of uniform and hygiene.
• Ensuring that all tasks are completed within the allocated time frames, maintaining the standard expected of the hotel.
• Greeting customers, having extensive knowledge of menu’s, taking orders efficiently and presenting them as requested.
• Maximising sales and ensure prompt and accurate billing procedures.
• Maintaining effective communication and relationships with other hotel departments to ensure effective operation and guest satisfaction.
• Attending all training, meetings, and courses to upskill and refresh food service skills.
• Ensuring a high level of cleanliness in your department, public areas and back corridor, adhering to cleaning policies, rotas etc
• Handling any guest queries and complaints, ensuring to record and report accurately and escalate where applicable.
• Complying with all Safety Rules and Policies and Procedures as outlined in The Employee Handbook.

This job description is not an exhaustive list of duties and responsibilities. The post holder will be required to undertake any other reasonable duties which will be discussed with and directed by the Restaurant Manager, Bar Manager, Duty Manager or General Manager.

Candidate Criteria

To successfully fill this role, you should maintain the attitude, behaviour, skills and values that follow:

Essential

You should have and be able to demonstrate:

• Exceptional customer service
• Extreme organisational skills, with excellent time management skills
• The ability to work under pressure to achieve objectives within timescales, without compromising accuracy and quality
• The ability to make intelligent decisions when faced with competing priorities.
• Excellent verbal and written communication skills, with great interpersonal skills and the ability to communicate at all levels.

Desirable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions;

• Previous experience in a similar role is desirable but not essential

Pay: £9.00-£13.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Flexible schedule
• Free parking
• On-site parking
• Store discount

Ability to commute/relocate:

• Ballymena BT43 5BS: reliably commute or plan to relocate before starting work (required)

Experience:

• Food and Beverage Server: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person