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    • Support and coach the team to ensure they reach their potential in both the shop and kitchen.
    • Support the training pathways to ensure training happens on time.
    • Job Types:* Permanent, Full-time Monday to Friday.
    • Working hours:* 40 hours working week.
    • To deliver and ensure a high standard of learning, development and…
  • View similar jobs with this employer
    • Support and coach the team to ensure they reach their potential in both the shop and kitchen.
    • Support the training pathways to ensure training happens on time.
    • Support the Store Manager in all operational and management activities.
    • Assist with weekly shift planning and scheduling.
    • At least 6 months experience working in a similar restaurant as a Head Waiter or Supervisor.
    • Deep knowledge of Spanish cuisine and Spanish products such as…
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    • 1+ years of restaurant or retail management experience.
    • Acts as manager on duty and opens and closes the restaurant.
    • Competitive pay + monthly bonus.
    • It's a customer facing role so customer service experience is expected.
    • As a key leader, you'll take a hands-on approach, ensuring smooth daily operations,…
    • The role involves preparing and delivering high-quality meals for pupils, staff and visitors, as well as contributing to the successful delivery of high-volume…
    • Job Types:* Permanent, Full-time Monday to Friday.
    • Working hours:* 40 hours working week.
    • To deliver and ensure a high standard of learning, development and…
  • View similar jobs with this employer
    • Previous experience in a supervisory or management role within a high-volume restaurant or brasserie.
    • As Assistant General Manager, you will work closely with…
    • You’ll be working with a hardworking team who will support and encourage you to create the tastiest dishes in the West!
    • Discounts on S+W food and hotel rooms.
    • A great knowledge & practice of food & hygiene safety, carrying out due diligence, temperature control checks.
    • Legally eligible to work in the UK.
    • Working in partnership with leaders at Comcast, you’ll guide cross-functional efforts at enterprise scale.
    • As the team lead of AppSec Tooling, you’ll oversee…
    • Proven experience in food preparation, particularly within a pizzeria or restaurant setting.
    • Previous experience working in a fast-paced environment such as a…
    • Previous experience working in restaurants or hospitality establishments is highly desirable.
    • Assist the Head Chef in planning and preparing high-quality dishes…

Job Post Details

Carebrook logo

Team Leader - Front of House - Pret a Manger - job post

Carebrook
2.3 out of 5 stars
London NW1 7BU
You must create an Indeed account before continuing to the company website to apply

Location

London NW1 7BU

Full job description

Pret A Manger - Shift Leader - Front of House


THE RIGHT PRET PEOPLE

  • Support and coach the team to ensure they reach their potential in both the shop and kitchen

  • Support the training pathways to ensure training happens on time

  • Lead by example and be hands-on when required

  • Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities

  • Coach the team for good performance by offering good regular feedback and praises

AMAZING SERVICE

  • Lead the Speed of Service principles

  • To ensure the team consistently follows the 6 Key Pointsof Service

  • Follow the MBWA principles

  • Empower the team to deliver engaging Joy of Pret activities

  • Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous

  • Ensure the Coffee Calling System is followed efficiently

  • To ensure all Marketplace orders are prepared promptly and accurately

DELICIOUS FOOD AND DRINK

  • To ensure the team consistently delivers delicious food by following the 6 Key Points of Production

  • To ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled

  • To always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness

  • Ensure How to Cards are used and followed consistently to deliver Pret standards

  • Ensure Line Checks are carried out successfully and any improvement needs actioned

  • To ensure no Made to Sell (MTS) rejects are on display in our Langars

  • To continually develop the team’s knowledge about the quality of our food and coffee

  • To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard

WELL-LOVED SHOP

  • To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers

  • To ensure that all safety checks are correctly monitored and recorded

  • To take corrective action immediately on issues that affect customers, the team or sales

  • To ensure the shop is clean, safe and the equipment is always well maintained

  • To follow the Managing by Walking Around (MBWA)principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes

  • To demonstrate due diligence and report and escalate any quality issues

SHOP PROFITABILITY

  • To maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering& Production)

  • Carry out ordering accurately and in line with the business needs

  • Lead, monitor and follow up on Customer Service requirements

  • To ensure good stock control by following the 7 Steps of Unaccounted

  • To ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety

  • To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales

GROWING SALES

  • To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales

  • Support the execution of successful food launches

  • Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met

  • To support Marketplace opportunities


This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISA's at this time.

Work Location: In person

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