Retail jobs in Brockley

Company description

Love Spell is an online wedding shop with private studios for trying on wedding dresses conveniently located in Central London. In addition to breathtaking bridal gowns, we carry elegant accessories, bridesmaid dresses and occasion wear.

Job description

Location: London

Position: Full time Store Manager * 1

Position: Part Time Bridal Consultant * 1

Base salary plus sales commission

We have a fantastic opportunity for a Full Time Store Manager and Part Time bridal Sales Consultant to join our friendly team.

The successful candidate must have previous sales experience in fashion industry, experience as a bridal sales consultant is extremely desirable but not essential as full training given.

You will be responsible for helping brides find their dream dress and all aspects of customer service to help make their experience memorable and special.

We are looking for a warm, charming, punctual and genuine team player with interpersonal skills, strong values and integrity. We value initiative and creativity supported by dedication and a strong work ethic.

Responsibilities will include:

• Providing great customer service to all customers
• Admin tasks include but not limited to – appointment bookings, pre-appointment consultation, customer information processing after appointment.
• To upsell services and products where suitable
• To work with Alteration Specialists to arrange appointments to personalise and fit gowns/dresses
• Ensure accurate and timely clock-in and clock-out for scheduled shifts
• Ensure that the store and products are consistently maintained and in pristine condition at all times
• In between taking care of clients, the role will grow and develop to the candidate’s strengths. We are interested to hear where each candidate could add value to the company with their personally defined skills. (For example, this may be admin orientated, social media, IT, photography, shop merchandising and maintenance, fitting).
• Social media content management, marketing admin tasks.

Essential requirements:

• Previous experience within the bridal industry or in a retail environment
• Must be bubbly and enthusiastic and able to offer exceptional customer service.
• Must have good time management skills, and complete tasks before deadlines.
• A passion for fashion, and for going the extra mile to make customers look and feel fantastic
• Adaptability in a fast-paced environment
• Good communication skill
• Ability to energetically create a supportive environment and work well with other team members

All applications are in the strictest confidence.

Job Types: Full-time, Part-time

Pay: £26,000.00-£40,000.00 per year

Benefits:

• Employee discount

Application question(s):

• How long have you worked in the bridal shop(s)?
• What bridal shops have you worked in previously?

• Please confirm you understand that we will not consider your application if you do not have bridal shop experience on your CV.
• Are you looking for full-time or part-time?
• Are you available to work both Saturday and Sunday?

Experience:

• Retail sales: 5 years (required)
• customer service: 5 years (required)
• Bridal Shop: 1 year (required)

Work Location: In person