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    • Provide warm, intuitive and personalised service to every guest.
    • Welcome guests to the Spa and ensure they feel comfortable and looked after throughout their…
    • View all The Londoner Hotel jobs - London jobs - Food and Beverage Assistant jobs in London
    • Salary Search: F&B and Spa Assistant salaries in London
    • See popular questions & answers about The Londoner Hotel
    • Someone who combines strategic thinking with creativity, understands what makes a community thrive and has the vision to create a membership proposition that…
    • HOURS: Full-time hours working 4-5 days out of 7.
    • The preparation of local fresh produce and cooking of various cuisines to a very high standard.
    • Experience within hotels, restaurants, events, tourism or a leisure and lifestyle business.
    • Reports to: Director of Business Development.
    • HOURS: 3-5 days out of 7 per week, including weekends.
    • Availability to work predominantly Monday to Friday, with the flexibility to work occasional weekends as…
    • The split of the role will be approximately 60% of the working week spent in the pot wash and 40% of the working week in the kitchen cooking.*.
    • Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations,…
    • Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations,…
    • HOURS:* This position is Full Time, based on 5 days out of 7 including weekends.
    • Reduced room rates across the Collection.
    • A flexible approach to work.
    • The Events Assistant role involves supporting a variety of festive events, including Christmas parties, Christmas Day celebrations and other seasonal functions.
    • Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations,…
    • Complimentary on-site parking is available whilst on duty.
    • Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
    • As a Group and Event Manager at St Pancras you will take the responsibility for group bookings, and some meetings & events.
    • Annual performance and pay review.
    • Responsible for all Housekeeping and Laundry associates in daily shift operations, this position reports to the Director of Rooms.
    • Leading a talented team of sales, events and marketing professionals, you will inspire exceptional performance, cultivate strategic client relationships and…

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Job Post Details

F&B and Spa Assistant
The Londoner Hotel
·
3.3
38 Leicester Square, London WC2H
Full-time
Apply now

Job details

Pay information not provided
Referral programme, Company pension, Company events
Full-time
Weekend availability
38 Leicester Square, London WC2H

Full job description

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Spa and Food and Beverage Assistant to join our stunning Spa and Health Club The Retreat at The Londoner Hotel.
Overview:
  • Provide warm, intuitive and personalised service to every guest.
  • Welcome guests to the Spa and ensure they feel comfortable and looked after throughout their visit.
  • Support the day-to-day presentation and operation of the Spa, maintaining exceptional standards of cleanliness and attention to detail.
  • Deliver professional food and beverage service in line with The Londoner’s luxury standards.
  • Take orders, serve food and drinks and confidently respond to guest requests.
  • Ensure guest areas are beautifully presented and ready for service.
  • Work flexibly across both areas according to the needs of the operation.
  • Build genuine rapport with guests and anticipate their needs wherever possible.
  • Work closely with colleagues across the hotel to ensure a seamless guest experience.
  • Follow all relevant health, safety, hygiene and operational procedures.
About you:
  • Has a genuine passion for hospitality and exceptional guest service.
  • Is naturally warm, confident and engaging.
  • Has excellent attention to detail and takes pride in presentation.
  • Enjoys working as part of a team in a busy luxury environment.
  • Is flexible and comfortable working across different areas of the hotel.
  • Can remain calm, professional and attentive during busy periods.
  • Ideally has previous experience within a luxury hotel, spa, restaurant or hospitality environment, although attitude and a genuine desire to deliver outstanding service are equally important.
  • Is flexible to work a variety of shifts, including evenings, weekends and bank holidays.


Company Benefits:

  • Competitive salary

  • 28 days Holiday per annum including Bank Holidays increasing with long service

  • Complimentary hot meals, salad bar and unlimited beverages provided daily

  • Recommend a Friend Scheme of up to £500 per friend recommended.

  • Annual complimentary night stays within our hotels

  • Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

  • Access to a discount platform for all of the most popular stores and outlets

  • Auto enrolment into our company pension scheme

  • Regular social events across all hotels

  • Annual company recognition events held in January each year

  • Wellbeing champions across all of our hotels

  • Access to our company doctor for medical appointments and occupational health support

  • Access for all hosts to our online learning platform Edwardian Academy

  • Opportunities for promotion and a wide range of training programs to support your development

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the Uk. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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