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Administrator
£27,106 - £28,850 a year
Full-time

Job details

£27,106 - £28,850 a year
Annual leave, Employee discount, Free parking, Company pension, Cycle to work scheme, Car scheme
Full-time
Wokingham RG41 2RE

Full job description

Berkshire Eating Disorders Service is an all-age service comprising two supportive, welcoming and motivated teams who seek to provide the best care for all our patients. We pride ourselves on being a dynamic, people-centred environment, where you will be empowered to support patients with complex conditions, adopting a personalised approach to patient care that maximises independence, choice and control, following our philosophy of enabling people to reach and maintain their optimum level of health and wellbeing.

Working in a passionate team, you will have access to our Trust-wide Learning and Development programme and be supported in your career and personal growth, with opportunities to help you build your Continuing Professional Development portfolio, enabling you to extend your skills and ensure that you excel.

We value compassionate leadership and Quality Improvement, which is about creating a culture where everyone has a voice and where service users and staff collaborate to have a direct impact on the things that matter most.

We are looking for an organised, motivated and enthusiastic Administrator to support the administrative functions of the Service. You will work in a supportive environment to assist the multidisciplinary clinical team in providing a patient focused service.

This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.

To be the first point of contact, support the administration and reception function for the CAMHS Eating Disorders Service for daily operational requirements, to meet service delivery requirements.

Attend meetings where the information may be complex and sensitive, take and transcribe minutes. Distribute information prior to and after meetings in a timely fashion.

Use a variety of software packages, including Microsoft Office 365/Word/Excel and knowledge of RiO would be an advantage.

Input confidential correspondence, reports and other documentation within an agreed timescale using software packages, maintaining a high standard.

Carry out a variety of admin tasks, be aware of deadlines, use initiative and prioritise own workload in accordance with service needs.

Liaise and communicate effectively with service users, all levels of staff within the service and the wider Trust.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:
Caring for and about you is our top priority

Committed to providing good quality, safe services

Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

Flexible working options to support work-life balance

27 days’ annual leave rising with service + opportunity to buy and sell

Generous NHS pension scheme

Excellent learning and career development opportunities

‘Cycle to Work’ and car leasing scheme including electric vehicles

Access to a range of wellbeing tools and services

Discounts at hundreds of popular retailers and restaurants

Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality

Generous maternity, paternity, adoption and special leave

Free parking across Trust sites

The “must haves” for this role:
Excellent interpersonal, observational and reporting skills

Able to deal with sensitive and sometimes challenging phone calls.

Confident IT skills and using Microsoft Outlook, Word and Excel.

Previous experience of working in an office.

Able to muti-task, be proactive, adaptable and resilient.

For further information about the role, please see attached job description and person specification.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to email Jackie Crump via email on jackie.crump@berkshire.nhs.uk who’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
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