Riverside Norwich jobs in Norwich NR1

Central Hotel in Norwich is looking for a new Hotel Housekeeper/Front of House/All Rounder

ZERO HOURS | HOLIDAY & SICKNESS COVER

SHIFTS: 6.00 am - 2.00 pm and 2.00 pm - 10.00 pm

State Minimum Wage

* * * * * * * *

Central Hotel in Norwich is a small and charming hotel situated by the riverside.

The Role

We currently have a fantastic opportunity for a zero hours Hotel Housekeeper/Front of House/All rounder to join our established and friendly team at Central Hotel in Norwich. We are looking for an individual who is an excellent all rounder and who can work well as a team and has good interpersonal and customer service skills.

The Role

• Changing bed linen, making beds, cleaning bathrooms, vacuuming, dusting;
• Replenishing tea and coffee supplies/soaps and shampoos within rooms;
• Welcoming and assisting guests throughout their stay
• Handling bookings, enquiries, and payments
• Managing arrivals and departures
• Delivering outstanding customer service to both new and returning guests
• Assisting other members of staff as and when required;

Our ideal candidate will:

• Have previous housekeeping and front of house experience
• Be willing to muck in and help out in all areas of the hotel
• Bring a positive, can-do attitude to everything you do
• Show genuine passion for delivering exceptional customer service
• Excel as a supportive and collaborative team player
• Demonstrate excellent time management and reliability
• Have previously used Eviivo software
• Be proficient in Excel & Word (essential)

Hours of work

Zero hours contract (plus occasional sickness and holiday cover). SHIFTS: 6.00 am - 2.00 pm and 2.00 pm - 10.00 pm

The days of the week will vary from week to week due to occupancy, but Central Hotel is open 7 days a week so you must be prepared to work at short notice and willing to work Saturdays and Sundays.

Other

If you think you meet the above requirements and are up for a new challenge working for a dedicated and hardworking team, then we would like to hear from you.

Application question(s):

• Are you prepared to work at short notice due to changes in shifts/sickness cover?
• Do you have a Level 2 Food Hygiene Certificate or be willing to train for one?
• Are you proficient in Word and Excel?
• Have you used hotel software before?
• How much notice do you have to give?
• Are you aware that Central Hotel is open 7 days a week and you must be willing to work Saturdays and Sundays and an early morning/late afternoon shifts?
• How many years housekeeping experience do you have (a minimum of 1 year's housekeeping experience required)
• Do you have any Receptionist experience?

Language:

• fluent English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person