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Job Post Details

Security Officer - job post

Mitie
2.9 out of 5 stars
Bracknell RG12
£12.71 an hour - Permanent, Full-time
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Job details

Pay

  • £12.71 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Night shift
  • Day shift

Location

Bracknell RG12

Full job description

Security Officer Role – Mitie

Location: Royal Berkshire Bracknell Clinic
Job Type: Full-time

Shift Rota: 2 Day Shifts, 2 Night Shifts then 2 Days Off (12Hour Shifts)

Company Description

Mitie was founded in 1987 and is the UK's leading facilities management and professional services company. It serves a large and diverse client base, including banks, retailers, hospitals, schools, and government offices.

  • Over 49,000 employees
  • 100+ office locations
  • Thousands of customers across the UK

There's no limit to what you can achieve working at Mitie.

Company Values

Delivering the exceptional, every day

Our Purpose:Our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

Our Promise to Our People: A workplace where you can thrive and be your best every day.

Our Promise to Our Customers: A trusted partner creating exceptional environments, adding value every day.

Core Values & Culture

  • We are one Mitie
    We work together to deliver a seamless, unrivalled service and support both customers and colleagues.
  • Integrity and Trust
    These are at the heart of everything we do. We treat others with respect and represent the company with pride.
  • We go the extra mile
    We solve problems, improve processes, and always keep our promises.
  • Diversity makes us stronger
    We value different backgrounds and perspectives—everyone has a voice.
  • Customer-focused
    We act as a trusted partner, putting customers at the centre of everything.

Key Behaviours

  • Knowledge of relevant security procedures
  • Excellent customer service
  • Strong teamwork
  • Health & safety awareness
  • Effective communication skills

Mitie is committed to building a diverse and inclusive environment where everyone can thrive.


Main Duties

  • Maintain a professional presence: determined, trustworthy, attentive, and approachable
  • Welcome clients and visitors warmly:
    • Issue and manage ID badge's
  • Operate:
    • Phones
    • Emails
    • IT systems
    • CCTV
    • Alarm systems
    • Access control (doors and car park)
  • Monitor and respond to:
    • Suspicious activity
    • Potential criminal behaviour
  • Maintain control of incidents until emergency services arrive
  • Record, report, and escalate incidents to the Account Manager

Person Specification

  • Strong team player with a positive attitude
  • Ability to work independently
  • Previous security experience preferred
  • Flexible approach to working hours
  • Excellent customer service skills
  • Willingness to go above and beyond for clients and visitors
  • Strong written and verbal communication
  • Ability to remain calm under pressure

Knowledge & Requirements

  • Understanding of:
    • Health and Safety at Work Act
    • Criminal and Civil Law
    • Police and Criminal Evidence Act
  • SIA Licence - (Door Supervision or Security Guarding) – Essential
  • SIA Licence - Public space surveillance (CCTV) - Essential

Additional Information

  • Equal opportunities employer
  • Strong focus on diversity and inclusion
  • Commitment to employee growth and development

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