Runner in the Restaurant jobs in London

The Brand

Since the first Estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all our locations. With 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal, it encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia.

With its elegant design, commitment to ingredient quality and guest experience, Milos is more than a restaurant, it is a global hospitality brand combining food, service, culture, and environment.

Position Summary

The Server will be responsible for supporting the dining room Captain, taking orders, maintaining the dining room, serving beverages and helping the guest make informed decisions. In this role, the server is expected to use their skills and knowledge to provide a dining experience that exceeds expectations.

Role Responsibilities

• Provide warm, polished, and attentive service from greeting through farewell, ensuring each guest feels welcomed and cared for.
• Guide guests through the menu with confidence, offering thoughtful recommendations on food, wine, and cocktails.
• Anticipate guest needs and respond promptly to requests while maintaining composure and professionalism.
• Manage tables efficiently while delivering a seamless and unhurried fine dining experience.
• Maintain expert knowledge of all menu items, ingredients, preparation methods, and potential allergens.
• Possess a working understanding of the wine list and beverage program, including pairings and service standards.
• Communicate clearly and accurately with the kitchen and bar to ensure timing, quality, and presentation meet restaurant standards.
• Execute all service steps according to fine dining standards, including proper table settings, pacing, and clearing techniques.
• Accurately enter orders into the POS system and handle checks with precision and discretion.
• Maintain cleanliness and organization of service stations and dining areas.
• Adhere to all health, safety, and sanitation guidelines.
• Work collaboratively with hosts, food runners, bartenders, and kitchen staff to ensure smooth service.
• Support teammates during peak periods and contribute to a respectful, professional work environment.
• Participate in pre-shift meetings, menu tastings, and ongoing service training.
• Recommend menu offerings and communicate orders to bar and kitchen by recording guest choices, dietary needs and special requests.
• Assist the Captain with coursing and table setting.Any other tasks as assigned by management.

Knowledge, Experience and Skills

• 3-5 years minimum experience as a server in a fine dining, high volume restaurant required.
• Possess and exhibit a drive to provide exceptional service.
• Excellent written and verbal communication skills in English, bilingual a plus.
• Understanding of local food safety and sanitation standards and required certifications.
• Ability to work in a fast-paced environment while maintaining a positive attitude and welcoming feedback.
• Professional demeanor, polished appearance, attention to detail with the ability to exceed guest's expectations.
• Ability to work both independently and in a team environment.
• Strong work ethic and customer-focused approach.
• Applicants must have the right to work in the UK for this role. Evidence of eligibility will be required before employment begins.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Physical Requirements

• Must be able to lift and carry up to 11 kg. at times.
• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property.
• Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Climbing steps regularly.
• Prolonged periods standing and walking through the restaurant during service.

Compensation

• The hourly rate is £19, inclusive of tronic, plus additional tips.
• The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment experience, job-related knowledge, qualifications and skills, etc.

Estiatorio Milos is an Equal Opportunity Employer.

Pay: Up to £19.00 per hour

Expected hours: 40.0 per week

Work Location: In person