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Job Post Details

CGI logo

Database Administrator - job post

CGI
3.6 out of 5 stars
United Kingdom
Permanent, Full-time

Job details

Job type

  • Permanent
  • Full-time

Location

United Kingdom

Benefits

Pulled from the full job description

  • Company pension

Full job description

At CGI, we support mission-critical platforms that enable secure, resilient, and high-performing services for some of the UK’s most important organisations. We are looking for an experienced Oracle DBA to join our production support team, helping to maintain and optimise business-critical Oracle environments operating within a 24/7 live service model. You will play a key role in ensuring operational stability, resolving complex incidents, and supporting high-availability database services that underpin essential operations. This is an opportunity to work within a collaborative and supportive environment where you can contribute to continuous improvement, influence operational excellence, and further develop your expertise across enterprise-scale infrastructure and support services.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Your future duties and responsibilities

In this role, you will provide 2nd and 3rd line database support across critical Oracle 11g production environments operating within a 24/7 live service framework. You will work closely with infrastructure, application support, and service management teams to maintain database availability, optimise system performance, and ensure resilience across high-availability services.
You will contribute to incident resolution, change implementation, disaster recovery readiness, and ongoing service improvement initiatives while helping maintain operational standards aligned to ITIL processes and compliance requirements. Working within a collaborative support environment, you will have opportunities to influence best practices, strengthen service reliability, and support the continuous evolution of enterprise database operations.
Key responsibilities:
  • Support & Maintain Oracle 11g databases within a 24/7 production environment
  • Diagnose & Resolve live incidents, including major incident response activities
  • Optimise & Tune database performance across critical services
  • Manage & Execute RMAN backup and recovery processes
  • Support & Maintain Oracle Data Guard and disaster recovery capabilities
  • Implement & Govern database changes through controlled change processes
  • Apply & Maintain database security patches and compliance standards
  • Produce & Maintain operational documentation, procedures, and support runbooks
  • Collaborate & Support infrastructure, application, and service management teams
  • Contribute & Improve operational resilience and service quality initiatives

Required qualifications to be successful in this role

To succeed in this role, you should have strong hands-on experience supporting Oracle databases within enterprise-scale production environments. You will bring excellent troubleshooting capabilities, experience working within structured support models, and the ability to maintain service stability across high-availability systems operating within demanding live service environments.
Essential qualifications:
  • Strong hands-on experience supporting Oracle 11g within a 24/7 production support environment
  • Proven expertise in RMAN backup and recovery administration
  • Experience supporting Oracle Data Guard environments
  • Strong SQL and PL/SQL skills
  • Experience with database performance diagnostics and optimisation
  • Experience supporting Oracle on Linux or Unix platforms
  • Familiarity with ITIL-aligned service management processes
  • Experience supporting high-availability or mission-critical systems
  • Strong analytical and problem-solving capabilities
  • Excellent communication skills across technical and non-technical teams
  • Ability to respond effectively during major incidents and live service events
Desirable skills:
  • Experience with Oracle OEM, ASM, or RAC
  • Exposure to newer Oracle database versions
  • Scripting experience using Shell or Python
  • Experience working within regulated or secure environments
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