Sales Operations Support jobs

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Sales Strategy and Operations is a pivotal function at Salesforce, driving profitable growth at scale through close collaboration with senior leaders across the UK and Ireland. As a Sales Strategy Analyst on the UKI Core Sales Strategy team, you will turn complex data into clear, actionable recommendations — delivering insights that directly shape the decisions of sales and cross-functional leadership.

You will join a diverse analyst community embedded within the UKI Core business, with significant visibility to senior leaders and the opportunity to own high-impact projects from day one. This is a hybrid role based out of our London office.

Responsibilities

• Partner with UKI sales leaders to drive day-to-day execution, including forecasting, pipeline analysis, productivity tracking, and business reviews.

• Build dashboards and analytical tools that surface performance trends, identify growth opportunities, and support strategic and operational decision-making.

• Contribute to the operating rhythm of senior UKI leadership — including quarterly reviews, strategic planning cycles, and ad-hoc high-visibility initiatives.

• Define and operationalise go-to-market strategies, including segmentation, capacity modelling, and coverage design, while identifying opportunities to streamline and automate reporting processes.
  

Required Qualifications

• Some experience in business analytics and sales operations/strategy, ideally in a SaaS or high-growth environment.

• Strong analytical skills with proficiency in SQL; experience with data visualisation tools such as Tableau or CRM Analytics.

• Advanced proficiency in Google Sheets or Excel and presentation tools such as Slides or PowerPoint.

• Excellent communication and storytelling skills, with the ability to simplify complex data for senior audiences.
  

Preferred Qualifications

• Experience with Snowflake or similar cloud data platforms.

• Demonstrated ownership mindset — proactive, detail-oriented, and results-driven in a fast-paced environment.

• Growth mindset with entrepreneurial energy and comfort operating through ambiguity.

• Ability to work from our London office at least 3 days per week.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.