Sales jobs in Manchester

About Us

We are an established, medical-led aesthetic clinic with a strong reputation built over more than 20 years. Offering state-of-the-art laser technology and pioneering treatments, we pride ourselves on exceptional client care and clinical excellence. As we continue to grow our network of clinics nationally, we are looking for a driven and experienced Clinic Manager to lead our team and uphold the high standards our clients expect.

The Role

This is a hands-on leadership role for someone who thrives in a fast-paced clinical environment. You will be responsible for the day-to-day running of the clinic, managing the team, driving performance, and ensuring every client has an outstanding experience.

You'll be supported by Head Office and a wider operations team, but you must be confident taking ownership of your clinic and leading by example.

What You'll Be Doing

• Managing clinic operations including diary scheduling, stock control, and infection control compliance
• Leading, mentoring, and developing your team of practitioners and reception staff
• Driving outbound client engagement (outflow calls and texts) to maximise bookings and revenue
• Overseeing consultations and supporting practitioner with the process to ensure the clinic team achieves sales targets
• Managing doctor clinic days, including scheduling, supply preparation, and communication
• Ensure adherence to all relevant regulatory and compliance standards, including CQC requirements where applicable.
• Maintain robust risk management, documentation, and governance practices.
• Identify opportunities for process improvements and operational innovation.
• Handling client queries, concerns, and complaints professionally and in line with company procedures
• Maintaining cleaning standards and ensuring all compliance records are completed accurately
• Liaising with Head Office on pricing, HR matters, and operational queries
• Monitoring KPIs and supporting your team in hitting individual and clinic targets
• Encouraging and managing Google Reviews to protect and grow the clinic's reputation

What We're Looking For

• Minimum NVQ Level 3 in Beauty Therapy (or equivalent)
• At least 4 years' experience in a laser or aesthetic clinic setting
• Proven clinic management experience with a strong sales track record
• Knowledge of UK healthcare regulations and CQC compliance
• Excellent communication, interpersonal, and client care skills
• Highly organised with the ability to manage multiple priorities independently
• Reliable, punctual, and professional at all times
• Comfortable working long shifts and prioritising role responsibilities

What We Offer

• £35,000 basic salary + uncapped commission (realistic OTE £40,000–£45,000)
• Very generous staff treatment discounts
• A supportive, friendly, and inclusive team culture

Schedule: 4 to 5 days per week
Job Type: Full Time 1 Year Maternity Cover Contract
Work Location: In person, clinic based

Pay: £35,000.00-£35,001.00 per year

Benefits:

• Employee discount
• Store discount

Work Location: In person