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    • The successful candidate will be skilled in building trusting relationships with children and families, remaining calm and non-judgemental in challenging…
    • Recognise progress, review learner feedback and adapt support.
    • Varied Education Settings - ReEngage, school and community-based learning.
    • You will work closely with families, carers and other professionals to ensure consistent, high-quality support.
    • Certificate of Higher Education (preferred).
    • As Mental Health Lead, you will champion the school’s approach to mental well-being, integrating mental health support across all aspects of school life.
    • We encourage and support continued professional development and offer many career avenues.
    • No previous experience is required *( We provide full training)…
    • Knowledge of local community resources and support pathways for vulnerable young people.
    • Implement personalised strategies to support young people dealing with…
    • Recognise potential triggers and support pupils using agreed de-escalation and behaviour support strategies.
    • As a Support Worker / Learning Support Assistant,…
    • Creating and implementing individual behaviour support plans.
    • Providing 1:1 and small group pastoral support.
    • Assisting with safeguarding and well-being support…
    • Provide support to students with special needs.
    • The successful candidate will be responsible for assisting the teacher in providing instruction, helping with…
    • Term Time only plus Inset days *.
    • The school caters for pupils with Social, Emotional and Mental Health needs, and some pupils may display challenging behaviour, including verbal and physical…
    • Children will access the provision throughout the school day as needed, receiving personalised support to help them regulate emotions, manage sensory needs and…
    • Previous experience as a support worker.
    • Ensure that children are safe and that their everyday needs are met – this may include diapering, dressing, grooming,…
    • Opportunities to build experience in behaviour support and education.
    • Implement behaviour support strategies and individual behaviour plans.
    • Provide 1:1 and small group support to pupils with challenging behaviour.
    • Support pupils in class, during transitions and throughout the school day.

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Job Post Details

Family Support Worker
Hanley Castle High School
Worcester WR8 0BL
£26,471 - £28,286 a year
Fixed term contract, Full-time
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Job details

£26,471 - £28,286 a year
Fixed term contract, Full-time
Worcester WR8 0BL

Full job description

The Hanley and Upton Educational Trust is seeking to appoint a Family Support Worker to work across Hanley Castle High School and our partner primary schools. This is a unique opportunity to provide early, practical and relational support to vulnerable children and their families, helping to improve attendance, strengthen engagement and ensure children are safe, in school and able to learn.

We are seeking a compassionate, resilient and highly organised individual with experience of working directly with children, young people and families, including those facing difficulties or crisis. Applicants should hold a relevant Level 3 qualification (or above) in a related field, such as family support, social care, youth work, early years, teaching or counselling, or be able to demonstrate equivalent experience. The successful candidate will be skilled in building trusting relationships with children and families, remaining calm and non-judgemental in challenging situations, working collaboratively with partner agencies and helping families overcome barriers that affect children's wellbeing, attendance and engagement with school.
Strong safeguarding knowledge, effective record-keeping, excellent communication skills and a commitment to improving outcomes for vulnerable children are essential. A full driving licence and access to a vehicle are required.

Hours: 35 hours per week, term-only plus 8 Professional Development Days (PDD’s).

Terms: This is a fixed-term position for two years in the first instance funded through a time-limited funding allocation, with the potential for continuation subject to future funding arrangements.

Salary: Scale 6, SCP18 – 22, £32,578 - £34,811 FTE. Pro-rated to £26,471 - £28,286 per annum.

Start date: As soon as possible.

To apply: Please click apply now, and complete and return our application form by the closing date of 9.00am on Thursday 5th November 2026.

Interviews are expected to be held on Wednesday 11th November 2026.

For further information, please click 'Apply Now', where the application pack can be downloaded.

Further Information:

Hanley Castle is a dynamic and pleasantly situated high performing Academy, which is justifiably proud of its local and national reputation for academic excellence.

Founded in 1326, the school provides a unique blend of academic rigour, modern facilities and traditional values. The school is heavily oversubscribed and our Sixth Form is flourishing.

Hanley Castle High School is committed to safeguarding and promoting the welfare of children and young people and as such expects all staff and volunteers to share this commitment. The successful applicant will be required to undertake pre-employment checks including an Enhanced Disclosure via the Disclosure and Barring Service.

Online searches are now undertaken on all shortlisted candidates, for safeguarding suitability, as part of the due diligence.

References are obtained, before interview wherever possible, which include specific enquiries about the applicant's background in relation to safeguarding.

Pay: £26,471.00-£28,286.00 per year

Work Location: In person

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