Scout jobs in London

LanguageLine’s UK operation is part of the worldwide LanguageLine Solutions group with global headquarters in California and European headquarters in London. Over its 30-year history, LanguageLine Solutions ensures the best interpreting and translation services available in the industry.

Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.

Main Job Purpose

To ensure the timely recruitment of UK based freelance interpreters, in accordance with business requirements and to an agreed quality standard.

Specific Tasks

• Source and attract candidates who meet defined criteria to work as freelance interpreters across services
• Ensure candidates entering the process have the appropriate combination of qualifications, experience, availability, and location
• Conduct pre-screening, telephone interviews, language assessments, and compliance checks to assess candidate suitability, while acting as the main point of contact throughout the recruitment process via phone and email
• Coordinate and support candidate language assessments, ensuring suitability and progression through the recruitment process
• Support candidates through compliance processes, including Disclosure and Barring Service (DBS) checks and onboarding documentation
• Work collaboratively with internal teams (UK and international) to progress candidates through recruitment stages
• Coordinate and support candidate onboarding and training requirements, ensuring successful progression to activation
• Ensure all candidate data and progress is accurately recorded in internal systems (e.g. Workday, LLIP, and tracking tools)
• Contribute to sourcing strategies, including building external networks, partnerships, and identifying new candidate pipelines
• Support recruitment campaigns, events, and outreach activity to promote the LanguageLine brand
• Manage shared administrative responsibilities, including inbox management, voicemail handling, and social media activity
• Work within a targeted environment, contributing to monthly recruitment and activation goals
• Produce and present weekly and monthly reports on recruitment activity and progress
• Support additional ad-hoc duties as required by the department
• Ensure compliance with GDPR and internal data security policies at all times

Person Specification

The following range of experience, knowledge and skills are required:

• GCSE/A-Levels (grades 9-4 or equivalent)
• Experience working in a fast-paced or high-pressure environment
• Ability to remain calm and focused under pressure
• Strong organisational and multitasking skills
• Process-driven with strong attention to detail
• Strong team player
• Proactive and innovative approach
• Ability to work independently and take ownership of tasks
• Ability to build credibility with a freelance interpreter base
• Confident telephone manner and interviewing skills
• Good understanding of recruitment processes
• Strong administrative skills, including Microsoft Excel
• Ability to produce and present clear and accurate reports
• Minimum 1 year experience in recruitment or an administrative role

This role is subject to a basic DBS

Equal Opportunity Employer . All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Job Type: Full-time

Work Location: In person