Screeding jobs in East Malling

Technical Sales Executive

OTE: £40,000–£60,000+ uncapped, dependent on experience
Location: Rochester, Kent — office-based with occasional site visits

About Sigma Screed

Sigma Screed is a specialist screeding, floor preparation and underfloor heating contractor delivering projects across London, the South East and surrounding regions. We work with main contractors, developers and private clients across a wide range of commercial and residential projects.

Our reputation is built on technical expertise, reliability, attention to detail and professional delivery. The quality of our work depends not only on what happens on site, but also on the accuracy of the information gathered, quoted and communicated during the sales process.

As the business continues to grow, we are expanding our commercial team to increase sales, strengthen client relationships and support our ambitious growth plans. We are therefore looking for someone who combines strong sales ability with excellent attention to detail, ensuring that enquiries are handled thoroughly, quotations are accurate and secured projects are handed over clearly to our operations team.

The Role

We are looking for a motivated, commercially driven and highly organised Technical Sales Executive to support our Sales Director and Commercial Manager.

The role combines inbound sales, account management and business development, with responsibility for converting enquiries into profitable projects while developing long-term client relationships.

You will manage enquiries from initial contact through to order, carefully review project information, identify missing details, prepare accurate quotations and proactively follow up opportunities. A thorough and methodical approach is important, as small errors or overlooked information can affect pricing, programme, material requirements and project delivery.

Alongside our strong inbound lead flow, you will also help generate new business by developing existing accounts, re-engaging previous customers and identifying new opportunities.

This role would suit either an ambitious salesperson looking to build a career in technical construction sales or an experienced sales professional seeking excellent earning potential within a growing business.

Key ResponsibilitiesSales and Enquiry Management

• Manage inbound enquiries received by phone, email and website.
• Qualify opportunities and establish the client’s full requirements.
• Ask detailed and relevant questions to identify project scope, programme, access, floor build-up and technical requirements.
• Review drawings, specifications, schedules and other project information.
• Identify missing, unclear or conflicting information before quotations are prepared.
• Present Sigma Screed’s services professionally, accurately and confidently.
• Take ownership of enquiries from initial contact through to conversion.

Sales Conversion and Account Management

• Prepare clear, accurate and commercially sound quotations.
• Check quotation details carefully, including quantities, specifications, exclusions, assumptions and client information.
• Proactively follow up quotations to secure orders.
• Build strong relationships with contractors, developers and private clients.
• Identify opportunities to maximise project value through additional services.
• Maintain regular and professional communication throughout the sales process.
• Ensure all client questions and outstanding actions are followed through promptly.

Business Development

• Develop new business through outbound calls, emails, networking and targeted prospecting.
• Research contractors, developers and upcoming projects.
• Identify relevant decision-makers and maintain accurate prospect information.
• Re-engage dormant accounts and strengthen relationships with existing customers.
• Develop opportunities for repeat business and long-term account growth.
• Maintain a structured and consistent approach to business development activity.

Commercial and Project Handover

• Ensure all secured projects are accurately and thoroughly handed over to the operations team.
• Clearly communicate the agreed project scope, pricing, specifications, programme, exclusions and assumptions.
• Confirm that all relevant drawings, correspondence, purchase orders and project information are recorded and accessible.
• Highlight any unusual technical, logistical or commercial risks before work begins.
• Maintain strong commercial awareness to support accurate and profitable pricing.
• Help prevent avoidable site issues by ensuring the information provided during the sales process is complete and correct.

CRM and Administration

• Keep CRM records accurate, complete and up to date.
• Record calls, emails, quotation activity, follow-up dates and client feedback.
• Manage the sales pipeline and ensure opportunities are progressed consistently.
• Maintain accurate customer, project and contact information.
• Produce clear reporting on opportunities, quotation values, conversion rates and sales performance.
• Review documentation carefully before sending it internally or externally.
• Provide general sales administration and office support where required.

Continuous Improvement

• Attend product training and occasional site visits.
• Develop a strong understanding of screeding, underfloor heating and floor preparation systems.
• Keep up to date with industry developments, products and technical knowledge.
• Contribute ideas to improve sales processes, quotation accuracy and business performance.
• Help identify recurring issues and suggest practical ways to reduce errors or improve efficiency.
• Carry out any other reasonable duties requested by senior management.

Skills and Experience

Essential

• Previous sales or customer-facing experience.
• Excellent communication and relationship-building skills.
• Ability to convert enquiries into sales.
• Strong commercial awareness.
• Excellent organisational skills with the ability to manage multiple enquiries and priorities.
• High attention to detail and a strong commitment to accuracy.
• Ability to review information carefully and identify missing or inconsistent details.
• Confidence asking questions when project information is incomplete.
• Ability to produce clear, professional and accurate written communication.
• Confident using Microsoft Office and CRM systems.
• Reliable follow-up and task-management skills.

Desirable

• Experience within construction, screeding, flooring or a related industry.
• Ability to interpret technical drawings, specifications and schedules.
• Previous experience preparing quotations or managing construction enquiries.
• Understanding of project costs, margins and commercial risk.

Personal Qualities

• Self-motivated and target-driven.
• Organised, methodical and dependable.
• Professional and confident.
• Commercially minded with a proactive approach.
• Naturally thorough, with a strong eye for detail.
• Comfortable taking responsibility for the quality and accuracy of your work.
• Able to manage a busy workload without allowing standards to slip.
• Willing to ask questions rather than make assumptions.
• Eager to learn and develop.
• Able to thrive in a fast-paced environment.

Performance Measures

• Conversion rate of inbound enquiries.
• Accuracy and quality of quotations.
• Quotation follow-up and pipeline management.
• Quality and completeness of project handovers.
• Growth in repeat business and customer retention.
• New business generation.
• Contribution to sales revenue and gross margin.
• Accuracy and completeness of CRM records.

What You’ll Be Selling

• Screed installations.
• Underfloor heating systems.
• Floor preparation services, including insulation, damp-proof membranes, levelling compounds and floor grinding.
• Typical project values ranging from £1,000 to £250,000+.

What We Offer

• Competitive basic salary with uncapped commission.
• Strong and consistent inbound lead flow.
• Genuine earning potential.
• Ongoing training and technical development.
• Opportunity to work alongside experienced commercial professionals.
• Exposure to a wide variety of commercial and residential projects.
• Long-term career progression within a growing business.

Who This Role Suits

This position is ideal for someone who enjoys winning business, building lasting client relationships and taking ownership of the sales process.

You will be equally comfortable speaking with customers, reviewing detailed project information, preparing accurate quotations and managing a busy pipeline. You will understand that successful technical sales requires both commercial confidence and a careful, thorough approach.

The right person will take pride in getting the details right, following opportunities through properly and ensuring that what has been sold can be delivered successfully by the operations team.

If you are ambitious, commercially minded and looking to build a long-term career within a growing construction business, we would like to hear from you.

Job Types: Full-time, Permanent
Pay: £40,000–£60,000 per year

Benefits

• Company pension
• Free parking
• On-site parking

Work Location: In person

Job Types: Full-time, Permanent

Pay: £40,000.00-£60,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person