Secretarial jobs in Bath

We are on the lookout for a professional, welcoming, and experienced Guest Services Co-ordinator to join our site at Bristol Parkway Training Centre in the heart of Bristol, you will be joining our Mitie Team and working in partnership with Network Rail!

Bristol Parkway Training Centre

Monday - Friday 07:00 - 16:00
£13.45 an hour

You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located in.

You will help facilitate the flow of personnel by managing access points throughout the building and ensuring the maintenance of the site. You will be expected to keep a tidy and efficient reception area, providing a professional and courteous service throughout. You will also be required to handle any phone calls and emails in a prompt, professional manner as well as sorting and distributing incoming mail and packages.

As a Front of House Coordinator you will be in charge of managing documentation and ensuring it is stored in the appropriate location or system. Some additional duties will include opening and closing the building, maintaining building security, managing queries and messages from visitors, issuing visitor and staff passes, assisting with emergency evacuations, ordering of consumable goods and more.

We are looking for someone with a friendly and approachable manner and can always remain professional, displaying sound communication and interpersonal skills. The ideal candidate needs to be IT literate with the ability to prioritise your own workload and work efficiently to agreed deadlines.

Day to day duties will include:

• To sign in visitors, issuing the health and safety brief, answering and solving telephone queries and booking meeting rooms for our clients if required.
• Responsible for unlocking and locking the building daily, this includes carrying out daily checks to make sure the building is secure.
• Effective management of administrative tasks such as, but not restricted to; monthly visitor figures, no show report, stock take of audio-visual equipment, producing the Signature Network Rail newsletter, internal auditing and staff passes report.
• Responding to the Reception Inbox making sure all emails are replied to in a timely manner.
• Elements of travel to relieve other sites if needed (Full licence holders would be preferred but not essential).
• Reviewing the security check list ensuring all faults have been corrected or logged to maintenance.
• Ensuring all Network Rail Signature health and safety posters and leaflets are up to date and relevant.
• Being the representative on behalf of the team for the engagement team.
• Collating and ordering lunches from catering suppliers for each classroom.
• Maintain up to date health and safety folders, with direction from the regional front of house manager.
• Co - ordinate the general running's of the building including kitchen and break out room checks to insure they are kept clean and tidy.

Along with reception duties, you will assist with additional tasks such as:

• Dealing with planned and reactive works as and when required.
• Work with our Compliance Manager to ensure all reactive and pre planned maintenance jobs are completed within our agreed Service Level Agreement with the client.
• Conducting floor walks and logging any faults that are present.

If this sounds like you, then we want to hear from you!