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    • Answering calls and handling customer and engineer queries professionally and efficiently.
    • Logging service calls and helping coordinate engineer attendance.
    • View all Adcock Refrigeration and Air Conditioning jobs - Chelmsford jobs
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    • This role is offered as an apprenticeship position and will include dedicated study/off-the-job training time during working hours, in line with apprenticeship…
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    • Minimum 15 hours per week preferred but potential to be flexible on days/times.
    • Manage incoming calls and transfer to colleagues as necessary.
    • You will need to have exceptional customer service skills and have worked within the travel industry previously.
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Job Post Details

Administrator - job post

Adcock Refrigeration and Air Conditioning
Chelmsford CM2 7RP
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Location

Chelmsford CM2 7RP

Benefits

Pulled from the full job description

  • Annual leave
  • Free parking
  • Company pension
  • On-site parking

Full job description

Job Advert

Are you an organised and customer-focused Administrator looking for your next opportunity?

We're looking for a talented Administrator to join our busy Service and Maintenance team in Chelmsford. This is a fantastic opportunity to become part of a supportive business that genuinely values its people, with many employees choosing to build long and successful careers with us.


The Role

You'll be joining a small, close-knit admin team, several of whom have been with the business for many years.

Providing day-to-day support across our Service and Maintenance departments.

The role has a steady rhythm with familiar, recurring tasks and you'll be expected to get on with things independently rather than waiting to be directed.

It suits someone who takes quiet pride in doing their job well and keeping things ticking over reliably.

You'll need to have previous administrative experience.

Key Responsibilities

  • Answering calls and handling customer and engineer queries professionally and efficiently
  • Sending service and maintenance worksheets to customers
  • Logging service calls and helping coordinate engineer attendance
  • Requesting and chasing purchase orders
  • Sending daily job information to engineers
  • Updating records on our management system
  • Assistingwith maintenance contract renewals
  • Portal and database administration, permits & RAMS
  • Covering colleagues across the admin team during holidays and absences


About You

We're looking for someone who is organised, adaptable, and enjoys providing excellent customer service.

You'll Ideally Have:

  • Previousadministrative experience in a busy and reactive environment.
  • Strong IT skills, particularly in Microsoft Office applications.
  • Experience using databases or business management systems (desirable).
  • Excellent communication and customer service skills.
  • The ability to prioritise workloads and respond calmly to changing demands.
  • A proactive approach and strong attention to detail.


What We Offer

  • Competitive salary, dependent on experience and skills.
  • A friendly and supportive working environment.
  • Free on-site parking.
  • Varied and interesting work with opportunities to develop your skills.
  • 25 days' annual leave plus bank holidays.
  • Increased holiday entitlement with length of service.
  • Company pension scheme.


Apply Today

If you're looking to join a company that values its employees and offers a supportive, long-term career opportunity, we'd love to hear from you.

Click Apply to complete our short application process.

Equal Opportunities

We are an Equal Opportunities Employer and welcome applications from people of all backgrounds. We believe that diversity strengthens our business, and we're committed to creating an inclusive workplace for everyone.

Keywords: Administrator, Office Administrator, Administrative Assistant, Office Assistant, Operations Administrator, Business Administrator, Contract Administrator, Service Administrator, Building Services Administrator, Admin Assistant.

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