Security Officer jobs in Manchester

Response Officer

We are seeking a professional and highly motivated Response Officer to join our Security Team based within our 24/7 Response Centre, operated on behalf of The Emerson Group.

This is a varied and multi-disciplined role focused on crime prevention, client safety, and property protection across a diverse portfolio of commercial and residential properties throughout the UK. The successful candidate will play a vital role in monitoring security systems, responding to incidents, and supporting the safety and security of our clients, properties, and employees.

Key Responsibilities

Security Monitoring & Incident Response

• Monitor electronic security systems including:
• CCTV
• Access Control Systems
• Fire Alarm Systems
• Intruder Alarm Systems
• Respond appropriately to alarms and security activations to prevent loss, damage, or disruption.
• Liaison with emergency services, security contractors, suppliers, clients, and employees during both routine operations and emergency situations.

Property Patrols & Emergency Response

• Carry out security patrols across the property portfolio on foot and by vehicle.
• Respond to emergency situations as the Emerson Group's point of contact when required.
• Support crime prevention initiatives and maintain a visible security presence.

Access Control Administration

• Assist with the administration and management of a large-scale access control system.
• Liaise with building occupiers and clients regarding access requirements and security procedures.

Reporting & Compliance

• Complete daily occurrence logs, incident reports, and other security documentation accurately and promptly using online reporting systems.
• Ensure escalation procedures are followed and implemented where necessary.
• Maintain detailed and accurate records of all security-related activities and incidents.

About You

The ideal candidate will possess:

• Excellent communication and interpersonal skills.
• Good computer literacy and proficiency with Microsoft Office applications.
• The ability to remain calm and professional under pressure.
• Strong attention to detail and a proactive approach to problem-solving.
• Excellent organisational and administrative skills.
• The ability to work independently and as part of a team.
• A flexible approach to working shifts in a 24/7 operational environment.

Desirable

• Previous experience within security operations, monitoring centres, control rooms, or a similar environment.
• Experience using CCTV, access control, fire, or intruder alarm systems.
• A full UK driving licence.

What We Offer

• The opportunity to work within a professional and supportive security team.
• A varied role combining technology, operational response, and client engagement.
• A challenging and rewarding career within a respected property and development group.

If you are a reliable, professional individual with a passion for security, safety, and customer service, we would like to hear from you.

Job Types: Full-time, Permanent

Pay: From £14.70 per hour

Expected hours: 48.0 per week

Benefits:

• Company pension
• Free parking
• Sick pay

Experience:

• security: 3 years (required)
• control room : 2 years (required)

Licence/Certification:

• SIA DS / Guarding License (required)
• Driving Licence (required)
• SIA PSCCTV (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person