About the Role
H&M Security Services, an ACS-accredited security provider, is seeking an experienced Manned Guarding Operations Manager to join our established team working between the London and Ipswich areas. The successful candidate will be expected to integrate seamlessly into our current operations team while also possessing the confidence and capability to work independently, managing their own portfolio of sites and clients.
This is a hands-on, fast-paced role requiring strong industry knowledge, excellent communication skills, and the ability to lead, develop and motivate security officers across multiple locations.
Key Responsibilities
- Recruit, onboard, and manage your own team of Security Officers
- Create, update, and maintain Assignment Instructions (AIs) and Risk Assessments for all contracts within your portfolio
- Produce and deliver regular toolbox talks and training sessions
- Build strong client relationships through regular meetings, reviews, and proactive communication
- Conduct site visits (including occasional nights and weekends) to support staff, monitor performance, and ensure service delivery
- Manage staff performance, welfare, compliance and conduct
- Plan and maintain rotas using rostering software
- Respond to incidents and support officers and clients with operational needs
- Ensure high standards of service in line with ACS requirements
Requirements
Essential:
- Valid and in-date Frontline SIA Licence
- Strong background in the Manned Guarding industry (construction sector experience highly desirable)
- Previous experience at management level within security operations
- Full Manual UK Driving Licence
- Excellent written and verbal English communication skills
- High level of IT proficiency, including Microsoft Office and rostering systems
- Ability to work independently and within a team
- Professional personal appearance and strong interpersonal skills
- 5-year checkable employment history
- Ability to pass SC Clearance
What We Offer
- Competitive salary of £45,000 - £50,000 per annum
- Bonus potential
- 20 days annual leave + 8 bank holidays
- Supportive team environment
- Opportunities for professional development within a growing company
How to Apply
If you meet the above criteria and are looking for your next step in the security industry, we would love to hear from you. Please submit your CV and covering letter outlining your relevant experience.
Equality & Diversity Statement
H&M Security Services are committed to promoting fairness and equality through our recruitment process. We do not discriminate on the grounds of gender, race, colour, religion, age, disability or sexual orientation, and we welcome applications from all sections of the community.
Job Types: Full-time, Permanent
Pay: £45,000.00-£50,000.00 per year
Work Location: In person
