Self Employed Receptionist jobs in London

About the role

You will be the friendly face of Claire Andrews Dance Academy every Saturday morning. Established in 2016, CADA teaches children aged 2–18 in ballet, tap, modern, acro, street, jazz, lyrical and musical theatre.

Saturday is our owner's day off, so you will be the main point of contact for parents and teachers on the day. Questions, problems and shop queries come to you rather than to Claire. You will open the studio, run the uniform shop and make sure every order is placed, paid for and ready to collect.

Key responsibilitiesMain point of contact

• Be the first port of call for parents and teachers on Saturdays, in person and by message

• Answer questions, solve day-to-day problems and pass on anything that needs Claire's attention on her next working day

• Greet families warmly and help new families find their way around

Opening up the studio

• Arrive before classes start to unlock and open the studio and the shop

• Check the studio, waiting area and shop are clean and tidy

• Check all toilets are stocked with toilet roll, soap and clean towels

• Put the shop sign out and make sure the shop is well presented

Running the shop

• Serve customers buying uniform, dancewear and accessories

• Take payment for every in-shop sale on the card machine (Square)

• As a last resort, where payment can't be taken on the day, make sure the item is invoiced

• Never hand over an item that hasn't been paid for, either online, on the card machine or by invoice

Uniform orders

• Manage all uniform orders, whether placed in the shop or through the website

• Place orders with suppliers, for example emailing the supplier to order a personalised hoodie and following it through to delivery

• Order out-of-stock items from the supplier's website using the company credit card, for example a leotard in a size we don't have

• Pack each customer's order in a bag labelled with the child's name, ready to collect

• For older students, prepare paid orders to hand out at their class

Stock

• Keep track of what is running low and restock the shop in good time

• Note any out-of-stock sizes at the end of each Saturday and order them in

Other tasks

• Put together party bags and parcels as needed

• Sort costumes out for performances events and shows.

When the shop is open

The shop is open every Saturday during term time. Our online shop runs alongside it, but many parents prefer to pop in for a quick purchase like a pair of tights.

• Every Saturday in term time

• Extra opening for the first two weeks of each term

• One extra week in December for Christmas shopping and dance accessories

Extra opening days and times will be agreed with you in advance.

About youEssential

• Reliable and punctual, able to open up on time every Saturday

• Organised and on top of the detail, especially orders and payments

• Confident and friendly with parents, children and teachers

• Happy to work on your own initiative and solve problems without checking in

• Comfortable using a card machine, email and ordering online

• Trustworthy with a company credit card and customer payments

Desirable

• Experience in retail, reception or customer service

• Knowledge of dance uniform and dancewear

• Experience working with children or in a dance school

How to apply

To apply, please email Claire at andrewsclaire@hotmail.co.uk with a short note about yourself and why you'd be great for the role. Find out more about us at www.cadance.co.uk.

Additional Info

• Start date - ASAP

• Self-employed position – you are responsible for your own tax etc

• DBS is essential – we can help apply for this

Pay: £13.00 per hour

Expected hours: 3.0 per week

Work Location: In person