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    • ✅ £13.50 per hour – Competitive pay for your hard work.
    • ✅ Part Time permanent role – 20 hours per week Monday to Wednesday.
    • ➕ Experience using EMIS Web.
    • View all Enderley Road Medical Centre jobs - Harrow jobs - Care Navigator jobs in Harrow
    • Salary Search: Care Navigator (Receptionist) salaries in Harrow
    • You will be responsible for welcoming patients to the practice, booking appointments by telephone, online and in person, and signposting patients to the most…
    • We are looking for an experienced person to fill a full-time Senior Administration position in a busy GP Practice*.
    • Excellent knowledge of Emis Web.
    • Third party providers and medical secretaries.
    • Familiarity with medical terminology or patient record systems.
    • Client Relations and Referrer Engagement Manager.
    • Acting as a receptionist and/or meeting and greeting patients,.
    • The successful candidate will be a professional and committed individual with relevant…
    • Up to 28 hours per week.
    • Hours: The Practice operates from 8am until 6.30 pm. The hours of work will incorporate a mixture of 8.00 am starts and 6.30 pm…
    • We would like to hear from candidates with excellent communication skills, who are cheerful, flexible and enjoy working as part of a team.
    • Location: Based at Balsall Heath Health Centre with daily travel to Greet Medical Centre to provide lunch cover.
    • Manage incoming and outgoing mail.
    • Reception staff must not diagnose medical conditions, provide clinical advice or make decisions requiring clinical judgement.
    • Expected hours: 22.0 per week.
    • Handle inbound and outbound calls courteously, efficiently and effectively.
    • Handle inbound online forms as per protocol.
    • Pay: From £12.71 per hour.
    • Previous NHS receptionist or clerical experience would be advantageous.
    • We are looking for a full time Reception Administrator to join our busy GP practice.
    • Accept requests from patients for completion of forms, eg. medicals etc. by GPs and informing patients if a fee is payable.
    • Using and processing card machine.
    • Minimum 27 days annual leave + 8 bank holidays (pro rata).
    • This is a dynamic, patient-facing, back-office, and digitally advanced customer service role that…
    • The candidate should have excellent customer service skills and deal with patients in a professional and friendly manner.
    • Monday to Friday 08..00am - 6:30pm.
    • The post is for part time hours, and the successful applicant must be flexible and available to work more hours when required to cover sickness and annual leave…
Care Navigator (Receptionist)
Enderley Road Medical Centre
Harrow HA3 5HF
£13.50 an hour
Part-time, Permanent
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£13.50 an hour

Job type

Part-time
Permanent

Shift and schedule

No weekends

Benefits

Pulled from the full job description
Company pension
On-site parking

Full job description

Care Navigator (Reception Staff) – Join Our Friendly GP Practice!

Are you a professional, enthusiastic, and friendly individual looking to make a real difference in patient care? We are looking for a Care Navigator (Receptionist) to join our busy and welcoming GP Practice in Harrow!

As the first point of contact for our patients, you will play a vital role in ensuring a smooth and efficient service, helping people access the care they need. If you thrive in a fast-paced environment, have great communication and IT skills, and love working as part of a supportive team, we’d love to hear from you!

✨ What We Offer:

✅ £13.50 per hour – Competitive pay for your hard work
✅ Part Time permanent role – 20 hours per week Monday to Wednesday
✅ Work-life balance – Surgery hours: Monday to Friday, 7:30 am – 6:30 pm (No weekends or late evenings!)
✅ A friendly and supportive team in a well-established practice
✅ Opportunities to learn and grow within the NHS and primary care sector

Your Responsibilities Will Include:

  • Greeting and assisting patients both in person and over the phone
  • Booking appointments for doctors, nurses, and clinics
  • Handling administrative tasks, including patient records and prescriptions
  • Managing incoming enquiries and signposting patients to the right services
  • Operating the computerised telephone and appointment system
  • Supporting clinical staff with day-to-day administrative tasks
  • Ensuring the reception area is welcoming and well-organised

Essential Skills & Experience:

✔ Experience working in primary care or the NHS
✔ Strong phone handling skills with excellent customer service skills
✔ Good IT skills and ability to use electronic systems
✔ Ability to multitask and work efficiently under pressure
✔ A team player with great attention to detail

Desirable Skills:

➕ Experience using EMIS Web
➕ Experience using PATCHS
➕ Previous experience in a similar reception/administrative role within healthcare

If you are passionate about patient care and looking for a rewarding role in a dynamic healthcare environment, we’d love to hear from you!

Apply today and become a valued part of our team!

Job Types: Permanent, Part-time

Pay: £13.50 per hour

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

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