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    • This role combines strategic account management with a focus on revenue generation and leading complex, multi-faceted deals.
    • Managing and growing a portfolio of wholesale hospitality accounts to drive sales, retention, and long-term partnerships.
    • Strong commercial acumen and ownership of account performance.
    • Previous customer/account management experience within a CAM role with strong commercial…
    • Act as senior account lead and escalation point for key Trusts and ICSs.
    • Confidence operating at senior stakeholder level, including Trusts and ICSs.
    • Deliver commercial impact and account growth.
    • In this key role, you’ll be the primary link between Foodbuy and assigned Compass sectors and their various…
    • To deliver annual GP and EBITDA targets through the effective management of a designated territory of customers.
    • Understanding of P&L and Balance sheet.
    • You’ll take on a strategic, high-impact position, shaping category direction, influencing senior stakeholders and driving commercial performance across key…
    • Manage and develop relationship with buyers at key regional accounts.
    • Must have at least 5 years experience in B2B account management preferably within the FMCG…
    • Develop and execute strategic account plans to deliver on ambitious monthly and quarterly growth targets.
    • Excellent communication and relationship-building…
    • 3+ years' experience in senior sales management within food/foodservice.
    • The role requires a candidate who will be:
    • Full, valid driver's licence.
    • A proven track record of sales success in a national account manager or key account manager role — with value and supermarket experience.
    • Build trusted relationships with Brighton College senior leadership.
    • Accountable for financial performance, and senior stakeholder reporting.
    • Experience managing a large portfolio of customer accounts.
    • Develop strategic growth plans for key customer accounts over time.
    • Act as the main technical contact for customer accounts and retailer relationships.
    • Employment Status:* Permanent, Full-Time.
    • Hours:* 40 hours per week.
    • Experience managing major customer accounts within the food sector.
    • Wiltshire (office based) | Competitive Salary (£70k - £80k)+ Benefits.

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Job Post Details

Senior Account Manager, Enterprise Accounts, Uber Eats, UK - job post

Uber
3.4 out of 5 stars
London
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Location

London

Full job description

About the Role

Uber Eats UK is seeking a Senior National Account Manager to take ownership of managing and growing relationships with our most important and largest Enterprise Partners in the UK. Reporting directly to the Head of National Accounts, this critical role will focus on driving strategic growth and ensuring Uber Eats is the delivery platform of choice for key partners.

This role combines strategic account management with a focus on revenue generation and leading complex, multi-faceted deals. You will play a key role in crafting and executing strategies that not only deliver exceptional value for our partners but also directly accelerate the growth and market penetration of Uber Eats across the UK.

What you will do
  • Account Management: Act as the primary point of contact at the HQ level for our key Enterprise accounts. Build long-term relationships to enhance financial performance, marketing efforts, engagement, and overall satisfaction. Be a strategic advisor, driving success in partners' delivery businesses.
  • Negotiation and deal-making: Lead commercial discussions with enterprise partners to drive sustainable long-term growth.
  • Operational Improvement: Drive forward operational improvement with your partners to ensure that together we are delivering the best experience to Uber Eats users - whether that's making sure they received what they ordered, or they're receiving it when they expect it.
  • Growth: Develop plans in conjunction with your partners to grow their business through expanding to new locations, experimenting with new business models (e.g. Uber Direct) or increasing sales at existing locations through initiatives like effective marketing or menu optimisation.
  • Analysis: Quantify everything you do. Utilise data-driven decision making to understand the performance of initiatives to ensure you are optimally prioritising those with the highest return on investment.
  • Cross-functional collaboration: Work closely with stakeholders in internal teams both in the UK and globally (e.g. Product, Support, Central Operations) to solve problems and ensure that feedback received is utilised in improving our product and operations.
What you will need
  • At least 5-7 years of experience in account management or a relevant commercial role; including client-facing experience at executive levels and a track record of outperforming metrics-based business goals
  • Strong executive presence and communication skills (verbal and written)
  • Experience in leading and negotiating complex, multi-faceted deals through bringing together business, strategy, finance, and legal concepts.
  • A strong background with data and data analysis, making data-led decisions and using sound business judgement
  • Great project management experience to develop detailed joint business plans with enterprise partners and consistently deliver above expectations
  • Speed, resourcefulness, and go-getter attitude. This team moves fast and always operates in new spaces
  • Willingness to hustle, roll up sleeves, and get in the weeds with our highest value partners!
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