Sensory Support Service jobs

At Curion, our mission, vision, and values shape how we work, how we treat one another, and the research we deliver. We help brands connect with people through meaningful consumer insights, driven by our vision to be the most trusted partner behind winning products. Our core values of Integrity, Authenticity, Positivity, Curiosity, and Collaboration guide our decisions and unite us in creating products that make a difference in people’s lives.

Schedule: 40 hours per week (Monday – Friday)

Ability to commute/relocate: Unit 3, Killingbeck Court, Leeds, LS14 6FD – reliably commute or plan to relocate before starting work (required).

The key role of a Fieldwork Executive is to; execute fieldwork market research projects; run recruitment only / Field & Tab projects with senior support as allocated (Sense:lab); lead facility hire projects as allocated; project management of key timings, partners, incentives and any other test requirements; quality control of all projects worked on; preparation of project documents; ensure consistent flow and management of test participants; responsible for reporting any issues to Senior Execs; day-to-day support for Apprentices & Trainee Execs.

Project Management

• Brief: Execute the fieldwork brief as instructed
• Coordination: Ensure the smooth running of projects; work with project teams to plan and coordinate project and ensure accurate and timely completion of fieldwork
• Comms: Liaise with internal departments to ensure deadlines are kept and deliverables reflect client expectations

Fieldwork

• Product preparation: Prepare products onsite to a high standard according to relevant protocols with limited supervision e.g. laundry
• Offsite fieldwork: Follow processes for overseeing fieldwork taking place offsite with limited supervision
• Fieldwork roles: An expert in the roles of hosting, facilitating, interviewing & product hand-outs; undertake these roles during fieldwork as required including out-of-hours cover

Fieldwork Equipment

• Maintain working tablets, temp laptops, mobile phones etc: Ensure understanding and correct/efficient use of relevant FW equipment e.g. tablets, temp laptops, mobile phones etc.
• Booking systems: Use booking systems effectively and correctly

Facility

• Upkeep & maintenance: Be aware of acceptable facility use and upkeep standards ensuring they are maintained at all times including undertaking of scheduled facility checks
• Capacity: Proactively identify where/when the facility and/or appointment schedules create capacity issues and work with the Senior Exec/project team to solve
• Set up/clear down: Ensure fieldwork is set up/cleared down as instructed and in a timely manner
• Opening/closing facility: Responsible for opening & closing the facility as required
• Facility hire: Support on facility hire projects as allocated
• Field & tab: Support recruitment only and Field & Tab projects as allocated by the Fieldwork Manager

Casual Staff

• Recruitment & onboarding: Oversee casual staff onsite & QC
• Booking & payment: Book casual staff as required/instructed using correct procedures

Incentives

• Funding: Manage funding request in good time for payment by accounts
• Distribution: Conduct efficient distribution & follow up of incentive queries
• Reporting: Provide accurate spending reports to project teams as requested

Monitoring, reporting, improving

• Attendance: Ensure accurate participant attendance is tracked via Masterfile & provide timely updates of progress to project team
• Quotas: Proactively update project teams regarding daily achieved quotas
• Drop outs/cancellations: Proactively liaise with panel team to ensure panellist drop outs/cancellations are recorded (e.g. panellist quarantined)
• Participant experience: Ensure participants experience a first rate service whilst onsite during fieldwork

Working as one team

• Delegate to and coach other members of the team to help their development
• Be a good team player: proactively volunteer time when available to help others, within and across teams
• Demonstrate flexibility to get involved in, and learn about, different project types
• Build strong working relationships with other teams, and role model this to less experienced team members
• Use initiative to make suggestions and demonstrate solution-focused approach when challenges are faced

Requirements

• Education: A degree in a relevant field (e.g. social sciences, marketing, business) can be helpful, but is not essential, we’re open to candidates with diverse backgrounds and relevant skills
• Experience: 1–2 years’ relevant market research fieldwork experience
• Ability to commute/relocate: Unit 3, Killingbeck Court, Leeds, LS14 6FD – reliably commute or plan to relocate before starting work (required)
• Must have the right to work in the UK and will need to bring proof to the interview e.g. a passport or work permit.

About you

You enjoy working with people and making sure the practical details run smoothly. Organised, proactive and personable, you take pride in accuracy and in giving participants a great experience. You’re comfortable working in a fast-paced environment, keeping colleagues informed and finding practical solutions when plans change.

You will bring 1–2 years’ relevant experience in market research fieldwork and be ready to develop your skills across different project types. You’re confident coordinating practical tasks, following protocols and using booking systems and equipment accurately. You work well with colleagues, know when to ask for senior support and are willing to support the development of Apprentices and Trainee Executives. This is a hands-on role involving onsite product preparation, participant hosting and facility responsibilities, with offsite fieldwork and out-of-hours cover as required. A relevant degree can be helpful, but is not essential; organisation, attention to detail, initiative and a willingness to learn matter most.

Should you be successful in the recruitment process, and if you require any reasonable adjustments to be made to accommodate your interview, let us know in confidence.

This job description is not intended to be all inclusive, flexibility is assumed based on business needs

For Curion's Fieldwork Executive, we offer a competitive starting salary of £27,000 based on each individual’s qualifications and experience. Curion offers a benefits package for this position which includes:

• Support with work from home needs you may have
• 24 days holiday (plus bank holidays) + one per year up to 27 days
• Company pension scheme
• Company profit share scheme
• Extra day off on your birthday
• Volunteering day every year
• Fully renovated facility in 2026
• Bi-annual promotion and salary review windows
• 2 major company parties a year + monthly socials organised by our own social and charity team

A bit about Curion (formerly Blue Yonder)

We specialise in delivering impactful insights to the world’s top FMCG companies, helping them develop winning, repeatedly purchased products. Our deep data-driven product insights, sensory expertise, and state-of-the-art consumer centres enable them to uncover responses to critical client objectives. With over five decades of experience in the product testing industry, we are dedicated to guiding clients in every stage of their product development, connecting brands to consumers at every step.

An innovator in the industry, we recently developed a groundbreaking benchmarking product testing method, the Curion Score™, which has become a trusted and sought after tool within the industry. As one of the largest product and consumer insights companies in the U.S. and U.K., we have built a reputation for excellence and trust among the world’s leading consumer brands. Our commitment to innovation and expertise, coupled with a passion for delivering actionable insights, makes us a valuable partner for companies looking to develop and launch successful products.

Pay: From £27,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• On-site parking
• Paid volunteer time
• Referral programme

Ability to commute/relocate:

• Killingbeck and Seacroft LS14 6FD: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person