Service Delivery Director jobs

Are you a strategic delivery leader with a passion for enabling large-scale digital transformation? Are you ready to take the lead in shaping and delivering innovative IT solutions that will have a tangible impact on communities across Lincolnshire?

At Lincolnshire Co-op, we’re on a mission to transform the way technology empowers our diverse businesses — from food and pharmacy to property and funeral services. We’re now looking for a Senior Solution Delivery Manager to play a pivotal role in driving that change.

As our Senior Solution Delivery Manager, you’ll be at the forefront of delivering complex, high-impact IT solutions across multiple projects and workstreams. You’ll lead a cross-functional team, working together to turn strategic ambition into operational reality.

Your key responsibilities will include:

• Leading the end-to-end delivery of complex IT solutions that span teams, technologies, and business areas.
• Driving the IT transformational roadmap, ensuring all activities align with our strategic goals.
• Embedding governance, standards, and delivery best practices to drive consistency and quality.
• Collaborating with stakeholders at all levels to align priorities, manage expectations, and deliver real business value.
• Managing resource planning, team performance, and delivery outcomes.
• Mitigating risks, resolving blockers, and ensuring delivery stays on track — on time, in scope, and on budget.
• Managing third-party partners and vendors to ensure commercial value and high-quality outcomes.
• Supporting change management and adoption of new systems, processes, and ways of working.
• Ensuring compliance with security, regulatory, and quality standards across all solution deliveries.

Would you like to learn more? Take a look at the attached job description for a full breakdown of the role.

You’re an experienced delivery leader who thrives on complexity and collaboration. You’ll bring a mix of technical delivery expertise, people leadership, and business acumen to help us unlock the power of technology.

We’re looking for someone who has:

• Proven experience managing end-to-end delivery of large-scale IT solutions across diverse sectors.
• Expertise in SDLC and delivery methodologies (Agile, Waterfall, DevOps).
• A track record of leading and motivating cross-functional delivery teams in fast-paced environments.
• Exceptional stakeholder management skills, with the ability to build trust at all levels.
• A collaborative mindset with a talent for solving complex problems and turning vision into action.
• Financial acumen — confident managing budgets and delivering within financial constraints.
• A strong grasp of testing, QA, and environment management principles.
• Experience managing third-party vendors and delivery partners effectively.
• Excellent communication skills — clear, persuasive, and audience-aware.
• A proactive, adaptable approach to change and continuous improvement.

If you’re a strategic thinker, a skilled delivery leader, and someone who’s passionate about making a difference through technology, we’d love to hear from you.