Service Delivery Manager jobs in Northampton

Transport Shift Manager

Location: Milton Keynes
Shift pattern: 4 on / 4 off (including weekends and bank holidays)

You bring the flavour. Together, we deliver delicious.

Behind every great Domino’s delivery is a transport operation that runs safely, compliantly and on time. We’re looking for a Transport Shift Manager for a 12 month Fixed Term Contract to play a key role in keeping our distribution operation moving - leading drivers and coordinators, ensuring vehicle compliance, and making sure our stores receive what they need, when they need it.

This is a hands‑on leadership role with real responsibility, managing a large driver workforce and working closely with warehouse, planning and agency partners in a fast‑moving, operational environment.

What you’ll be doing

• Leading, motivating and developing a transport team, including 3 coordinators and a driver pool of up to 100 drivers
• Managing driver performance, infringements and driving capability, including conducting investigations and disciplinary hearings where required
• Ensuring all deliveries to stores are completed safely, compliantly and on time
• Maintaining compliance with transport legislation, working time regulations, tachograph law and internal procedures
• Planning and adjusting staffing levels to meet operational demand, managing absence and overtime effectively
• Overseeing vehicle compliance and supporting investigations into vehicle or personal accidents, identifying root causes and actions
• Using systems such as Microlyze, TrueTac and Paragon to manage performance, compliance and delivery execution

What you’ll bring

• Proven experience managing large operational teams, ideally including drivers
• Strong working knowledge of transport legislation, compliance and vehicle standards
• Confidence handling performance management and disciplinary processes
• Strong organisational skills, able to prioritise in a fast‑paced, operational environment
• Sound judgement and the ability to make decisions autonomously within agreed frameworks

How we’ll support you

At Domino’s, you’ll be supported by a wider supply chain and operations community who work together to keep the business moving. We’ll give you clear processes, access to established systems and the backing you need to lead confidently in a role with real responsibility.

You’ll also benefit from training, development opportunities and a comprehensive benefits package, including bonus and private healthcare.

About us & belonging at Domino’s

Domino’s is the UK’s favourite pizza company, trusted by millions and built on teamwork, accountability and pride in what we deliver. We know that great operations rely on great people - and we’re committed to creating an environment where everyone feels supported, respected and able to do their best work.

You bring the flavour. Together, we deliver delicious - to our stores, our customers and each other.