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Shirley jobs in Solihull

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    • Employment type:* Full-time and part-time.
    • Shifts:* Weekday and weekend availability.
    • Working hours:* Shifts scheduled between 11:00 am and 03:00am.
    • View all HIdeout uk jobs - Shirley jobs
    • Salary Search: Front of House Staff salaries
    • Supporting with store procedures including, opening or closing the store, cash handling, and safety and security.
    • Free drinks and food when you’re on shift.
    • 10 hours per week at £12.71 per hour.
    • Fixed Term Contract ending 02 April 2027.
    • Welcome every bride and their entourage with warmth, professionalism, and…
    • The successful candidate will have excellent communication skills and ideally will have proven experience selling heavyside building materials although this is…
    • You'll be part of a team delivering every service with dignity and respect — ideal if you're looking to work occasionally, especially during peak periods or…
    • Salary £12.75 - £13.75 per hour depending on experience.
    • Permanent. Part Time 11 hours - Weekends only.
    • Producing and updating an activity planner for the home,…
    • This Sales Consultant / Sales Assistant vacancy covering 8 hours per week, Saturdays, Sundays and some availability through the week.
    • 33 Days Annual Leave (FTE) Pro Rata for Part Time.
    • Option to buy and sell holiday.
    • Up to 9% Pension Contributions.
    • Join our caring and fun team within our nursery and ensure that all children attending the setting receive high quality care, are kept safe, receive rich and…
    • The role may involve teaching a range of DT specialisms, depending on your experience and the needs of the school.
    • Refer a Friend bonus scheme.
    • Morning Shift - 7AM-2.30PM / Evening shift - 3PM-10PM.
    • £13.00 (Drivers only) 30p per mile.
    • NVQ Level 2 and 3 paid for by employer.
    • £100 refer a friend.
    • Job type Full time permanent position.
    • Shift Pattern: 2 week rota WK1: Sat:11:15–19:15, Sun:10:15–16:15, Mon:11:15–19:15, Tue:11:15–19:15, Wed: Off, Thu:11:15–…
    • 40 Hours Per Week (Full Time)*.
    • · Up to 60% discount on childcare fees.
    • · Staff recognition and appreciation schemes.
    • · Free face-to-face counselling sessions.
    • Oversee all day-to-day finance department functions, including:
    • Daily bank processing and reconciliations including updating invoice discounting schedules.
    • This is a hands-on generalist HR Advisor role where you will work closely with managers and employees to provide day-to-day HR support.

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Job Post Details

Front of House Staff
HIdeout uk
Shirley
£13 an hour
Part-time, Full-time
Apply now

Job details

£13 an hour
Part-time, Full-time
Weekend availability, Holidays
Shirley

Full job description

Location: Shirley, Solihull

Pay: £13 per hour

Employment type: Full-time and part-time

Shifts: Weekday and weekend availability

Working hours: Shifts scheduled between 11:00 am and 03:00am

Experience: Minimum of 1 year’s customer service or hospitality experience required.

About Hideout

Hideout is an exciting new interactive leisure venue opening in Shirley, Solihull. Featuring electronic darts, shuffle games, basketball arcades, arcade clay pigeon shooting and pool, alongside a bar and food offering, we aim to provide a fun, welcoming environment where customers can socialise, enjoy great food and drinks, and make lasting memories.

We are looking for friendly, enthusiastic and customer-focused Front of House Staff to join our team and help make Hideout a success.

The Role

As a member of our front of house team, you will be responsible for creating a welcoming atmosphere, delivering excellent customer service and ensuring customers have an enjoyable experience from arrival to departure. You will assist with customer enquiries, bookings, food and drink service, and the smooth running of the venue.

Key Responsibilities

  • Welcome customers and provide a friendly, professional first impression.
  • Assist with customer bookings, reservations and enquiries.
  • Explain the activities available and help customers understand how to use the games.
  • Manage customer check-ins, game allocations and session timings.
  • Take food and drink orders and coordinate with the bar and kitchen teams.
  • Serve food and drinks when required.
  • Handle customer payments and operate the till accurately.
  • Respond to customer questions, feedback and complaints professionally.
  • Maintain clean, tidy and presentable customer areas.
  • Monitor gaming areas to help ensure customers use equipment safely.
  • Support group bookings, birthday celebrations and special events.
  • Communicate effectively with colleagues to ensure smooth day-to-day operations.
  • Follow health and safety procedures and report any hazards or incidents.
  • Assist with opening and closing duties when required.

About You

We are looking for someone who is:

  • Friendly, approachable and confident interacting with customers.
  • Reliable, punctual and well-presented.
  • Passionate about delivering excellent customer service.
  • Comfortable working in a busy, fast-paced leisure or hospitality environment.
  • Organised, proactive and able to multitask.
  • A strong communicator and team player.
  • Able to remain calm and professional during busy periods.
  • Flexible and available to work weekdays, evenings, weekends and bank holidays.

Experience Required

  • Minimum of 1 year’s experience in customer service, hospitality, retail or a similar customer-facing role.
  • Experience dealing with customers and handling enquiries professionally.
  • Confident communication and problem-solving skills.
  • Experience handling payments and operating a till is desirable.
  • Ability to manage multiple tasks while maintaining high service standards.
  • A willingness to learn about the venue’s games, activities and operating procedures.
  • Awareness of health and safety, customer welfare and responsible service practices.
  • Flexibility to work a variety of shifts, including evenings, weekends and bank holidays.

Candidates must be enthusiastic, professional and committed to ensuring every customer has a positive experience at Hideout.

What We Offer

  • £13 per hour.
  • Full-time and part-time employment opportunities.
  • Weekday and weekend roles available.
  • A variety of shifts scheduled between 11:00 am and 03:00am.
  • The opportunity to join a brand-new leisure and entertainment venue.
  • A friendly and supportive team environment.
  • Opportunities to develop customer service, hospitality and supervisory skills.

Pay: £13.00 per hour

Expected hours: 16.0 – 40.0 per week

Work Location: In person

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